CaseSignal Chargeback Evidence vs Reclaim: Chargeback Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Sep 26, 2026 for CaseSignal Chargeback Evidence, Sep 3, 2026 for Reclaim.
The short answer
- Reclaim lists 2 features CaseSignal Chargeback Evidence’s listing doesn’t mention, including AI-powered detection, Automated workflows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCaseSignal brings payment dispute and order context into one focused workspace. Review deadlines, identify missing evidence, edit reason-aware response drafts, and approve each response before preparing a read-only package. Use clearly labeled synthetic Test Lab cases when no suitable live dispute is available. CaseSignal never submits evidence automatically; merchants retain control of final submission.
Reclaim helps Shopify merchants fight chargebacks with AI-built dispute responses. When a dispute comes in, Reclaim gathers relevant order, payment, tracking, delivery, customer, and support evidence, prepares a response tailored to the dispute reason, and helps submit it before the deadline. Track dispute activity, response status, and recovery outcomes across supported payment providers.
- Review payment disputes and related orders in one workspace
- Identify missing critical evidence before approving a response
- Edit reason-aware response drafts with merchant control
- Prepare a read-only package after explicit merchant approval
- AI consolidates evidence from across tools and combines into a dispute package
- Aggregates analytics on chargebacks from Paypal, Stripe, Shopify and more
- Integrates with web pixels, 150+ carriers, payment and order info for evidence
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CaseSignal Chargeback Evidence |  Reclaim |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CaseSignal Chargeback Evidence | Reclaim |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 18 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CaseSignal Chargeback Evidence | Reclaim |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | 1 |
Listing
| Measure | CaseSignal Chargeback Evidence | Reclaim |
|---|---|---|
| Shopify category rank | #261 | #34(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 22, 2026 | May 18, 2026 |
| Languages | 1 | 1 |
| Developer | DisputeShield | Redo Tech, Inc |
FAQ
CaseSignal Chargeback Evidence and Reclaim: common questions
- What features does each app list that the other doesn’t?
- CaseSignal Chargeback Evidence lists 1 the others don’t mention, such as Payments. Reclaim lists 2 the others don’t mention, such as AI-powered detection, Automated workflows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Sep 26, 2026 for CaseSignal Chargeback Evidence, Sep 3, 2026 for Reclaim; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Sep 26, 2026 for CaseSignal Chargeback Evidence, Sep 3, 2026 for Reclaim. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.