CartPilot ‑ AI Sales Agent vs VoiceAgent: AI Voice & Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CartPilot, Nov 10, 2026 for VoiceAgent.

The short answer

  • Only CartPilot lists a free plan. Paid plans start at $39/month for CartPilot and $29/month for VoiceAgent.
  • VoiceAgent lists 8 features CartPilot’s listing doesn’t mention, including Agent analytics, Behavior insights, Custom styling.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Chat
  • Search and filters
  • Chat
Languages
  • English
  • English
Launched
Oct 2, 2026
Nov 9, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $159/month
From $29 to $199/month
Plans
FreeFree
  • · 1 store
  • · 50 AI conversations
  • · Community support
Pilot$39/month
  • · 1 store
  • · 200 conversations / month
  • · Basic Analytics
  • · Priority Support
  • · Unlimited products
  • · Unlimited training items
Growth$89/month
  • · 3 Shops
  • · 500 conversations/month
  • · Full Analytics
  • · Priority Support
  • · Unlimited products
  • · Unlimited training items
Scale$159/month
  • · 1,000 conversations/month
  • · 5 Shops
  • · Full Analytics + Export
  • · Priority Support
  • · Unlimited products
  • · Unlimited training items
Starter$29/month + usage
  • · 100 typed answers every 30 days
  • · 120 voice minutes every 30 days
  • · Extra usage only if you turn it on
Growth$79/month + usage
  • · 300 typed answers every 30 days
  • · 350 voice minutes every 30 days
  • · Extra usage only if you turn it on
Pro$199/month + usage
  • · 1,000 typed answers every 30 days
  • · 900 voice minutes every 30 days
  • · Extra usage only if you turn it on
Coverage
11 of 20 features55%
14 of 20 features70%
Unique strengths
  • Agent avatar
  • Chat assignment
  • Color and font
  • Order updates
  • +2 more
  • Agent analytics
  • Behavior insights
  • Custom styling
  • Greetings
  • +4 more
Chat
73%11/15
60%9/15
Automated responses
80%4/5
40%2/5
Customization
100%6/6
50%3/6
Real-time messaging
25%1/4
100%4/4
Search and filters
0%0/5
100%5/5
Analytics
0%0/1
100%1/1
Display customization
0%0/2
100%2/2
Search features
0%0/2
100%2/2
659onlybothonly
CartPilotVoiceAgent20 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

CartPilot is an AI sales agent that works inside your storefront. Shoppers can talk or type to search products, compare options, add items to cart, apply coupons, and track orders. Live two-way voice is included, not just text chat. Train it on your policies, FAQs, and documents so it answers accurately and never guesses. Setup takes minutes, no code needed.

Shoppers get answers in your store’s own words, by voice or chat. It shows product and collection cards, answers in the shopper’s language, and speaks with the voice you choose. Answers come from your Shopify products, store policies and the answers you publish. Cart changes need the shopper’s confirmation and work in US-dollar, yen and won stores. Review usage and set spending limits in Shopify admin.

Key points
  • Let shoppers search your catalog in plain language and get real product matches
  • Answer sizing, shipping, and compatibility questions in real time from your prod
  • Guide shoppers to the desired product and add it to cart inside the chat
  • Add voice replies with 30+ agent voices and train the agent on your FAQs and pol
  • Shoppers ask by voice or text and get product cards from your catalog
  • Answers in the shopper’s language, with a voice you choose
  • Grounded in your products, policies and your own published answers
  • Add to cart only after the shopper confirms (US dollar, yen and won stores)
Screenshots
Shopper adds a product to cart directly from the chat window
AI chat helping a shopper compare products side by sideAI sales agent chat and voice widget on a Shopify storeAI agent answering product and order questions instantly
The shopper confirms before the assistant adds to the cart
The assistant open on a product page, ready to talkDashboard with conversation counts, knowledge gaps and journeys

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCartPilotVoiceAgent
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCartPilotVoiceAgent
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCartPilotVoiceAgent
Free planYesNot listed
Lowest paid monthly plan$39/month$29/month(ahead)
Longest free trialNot listedNot listed
Plans listed43

Listing

MeasureCartPilotVoiceAgent
Shopify category rank#965in ChatNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 2, 2026Nov 9, 2026
Languages1English1English
DeveloperStorePulseAZ Digital Inc

FAQ

CartPilot and VoiceAgent: common questions

Is CartPilot or VoiceAgent cheaper?
Only CartPilot lists a free plan. Paid plans start at $39/month for CartPilot and $29/month for VoiceAgent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
CartPilot lists 6 the others don’t mention, such as Agent avatar, Chat assignment, Color and font, Order updates. VoiceAgent lists 8 the others don’t mention, such as Agent analytics, Behavior insights, Custom styling, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CartPilot, Nov 10, 2026 for VoiceAgent; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CartPilot, Nov 10, 2026 for VoiceAgent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.