CartPilot AI vs ShopGenie: AI Search & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for CartPilot AI, Nov 7, 2026 for ShopGenie.
The short answer
- Both list a free plan. Paid plans start at $99/month for CartPilot AI and $19/month for ShopGenie.
- CartPilot AI lists 7 features ShopGenie’s listing doesn’t mention, including Conversion tracking, Custom dashboards, Custom filters.
Head to head
Free to install
- · Includes 30 AI interactions
Premium
- · AI-generated discount codes
- · Analytics dashboard
- · Product discovery, cart, checkout, etc
- · Smart reorder recommendations
- · Unlimited AI interactions
- · Unlimited knowledge base entries
Free
- · 100 conversations per month
- · 7-day analytics history
- · AI-powered conversational product search
- · Basic search analytics dashboard
- · Sync your full product catalog
- · Works automatically — no setup required
Basic
- · 14-day analytics history
- · 5% grace buffer to avoid interruptions
- · 500 conversations per month
- · Reliable AI responses
- · Remove ShopGenie branding
- · Sync your full product catalog
Pro
- · 2,000 conversations per month
- · 30-day analytics history
- · 5% grace buffer
- · Advanced & failed search analytics
- · Faster AI response processing
- · Remove ShopGenie branding
Advanced
- · 5% grace buffer
- · 6,000 conversations per month
- · 90-day analytics history
- · Full failed search visibility
- · Highest priority AI processing
- · Remove ShopGenie branding
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartPilot AI adds a storefront chat assistant so customers can search your catalog, ask about policies, update the cart, and go to checkout in one conversation. Shoppers can get order help when they supply details your store uses for a lookup. In Shopify admin you configure tone and display, optional personalization and reorder prompts, limits on time-bound discount codes, and a knowledge base.
ShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own.
- Shoppers search catalog, edit cart, and get clear checkout steps, all in chat
- Get time-limited discount codes in chat when product price is a concern
- Smart reorder recommendations based on customer order history
- Upselling and smart add-on recommendations
- Turn shopper questions into instant product matches.
- Answer shopper questions and recommend products automatically, 24/7.
- See what shoppers want but can’t find with intent analytics
- Install once and sync your entire catalog automatically.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartPilot AI |  ShopGenie |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartPilot AI | ShopGenie |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartPilot AI | ShopGenie |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $99/month | $19/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 2 | 4 |
Listing
| Measure | CartPilot AI | ShopGenie |
|---|---|---|
| Shopify category rank | #291 | #70(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 12, 2026 | Mar 18, 2026 |
| Languages | 1 | 1 |
| Developer | Webster Apps Inc. | Shop Genie |
FAQ
CartPilot AI and ShopGenie: common questions
- Is CartPilot AI or ShopGenie cheaper?
- Both list a free plan. Paid plans start at $99/month for CartPilot AI and $19/month for ShopGenie. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartPilot AI lists 7 the others don’t mention, such as Conversion tracking, Custom dashboards, Custom filters, Personalized search. ShopGenie lists 4 the others don’t mention, such as Mobile responsive, Product recommendations, Search queries, Typo tolerance. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for CartPilot AI, Nov 7, 2026 for ShopGenie; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for CartPilot AI, Nov 7, 2026 for ShopGenie. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.