Carti: AI Shopping Assistant vs Olvio ‑ AI Adviser + Chat

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026 for Carti, Oct 27, 2026 for Olvio.

The short answer

  • On the Shopify App Store: Carti 5.0 from 6 reviews and Olvio 5.0 from 14 reviews.
  • Only Carti lists a free plan. Paid plans start at $49/month for Carti and $49/month for Olvio.
  • Carti lists 24 features Olvio’s listing doesn’t mention, including A/B testing, Bundles, Business hours.

Head to head

Detected stores

Carti: 16
Olvio: —

App Store reviews

Carti: 6
Olvio: 14

Stores added, 28 days

Carti: 1
Olvio: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.

Overview

Carti5.0(6)Olvio5.0(14)
Pitch
—
—
Categories
  • Chat
  • Upsell and cross-sell
  • Upsell and cross-sell
  • Chat
Languages
  • English
  • English
Launched
Dec 2, 2025
May 14, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
1 last full month
4 last full month
Detected stores
16active installs
  • Alexander James
  • Corinthian's Corner
  • COSMETIC PLANT
  • Zone Living
  • Fans Of Free
+11 more
0active installs
Most common store size
11-50 products25%
—
Top countries
  • United States44%
  • Australia6%
  • Romania6%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

035FebAprMayJunJulAugSepOctCarti: AI Shopping Assistant: 1 reviews in February 2026Carti: AI Shopping Assistant: 1 reviews in April 2026Carti: AI Shopping Assistant: 2 reviews in June 2026Carti: AI Shopping Assistant: 1 reviews in July 2026Olvio ‑ AI Adviser + Chat: 2 reviews in May 2026Olvio ‑ AI Adviser + Chat: 2 reviews in June 2026Olvio ‑ AI Adviser + Chat: 2 reviews in July 2026Olvio ‑ AI Adviser + Chat: 2 reviews in August 2026Olvio ‑ AI Adviser + Chat: 3 reviews in September 2026Olvio ‑ AI Adviser + Chat: 4 reviews in October 2026
CartiOlvioCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $249/month
From $49 to $249/month
Plans
FreeFree
  • · 5-minute setup. No code or credit card.
  • · 50 AI conversations/month, free forever
  • · Answers questions & tracks orders 24/7
  • · Engages shoppers before they leave
  • · Learns your products, policies & reviews
  • · Recommends, upsells & adds to cart
Starter$49/month
14-day free trial
  • · 250 AI conversations/month (5x Free)
  • · Chat + email support
  • · Chat vs. non-chat conversion rates & AOV
  • · Everything in Free, plus:
  • · Includes a custom integration build
  • · Keeps your all-time conversation history
Growth$99/month
14-day free trial
  • · 600 AI conversations/month (12x Free)
  • · Early access to new features
  • · Everything in Starter, plus:
  • · Measures sales lift with holdout tests
  • · Monthly sales report & recommendations
  • · Priority chat + email support
Scale$249/month
14-day free trial
  • · 1,750 AI conversations/month (35x Free)
  • · Done-for-you white-glove onboarding
  • · Everything in Growth, plus:
  • · Quarterly sales strategy review
  • · Unlimited custom integration builds
  • · Your own dedicated support channel
Starter$49/month
14-day free trialOptional live chat: $15/agent/month, unlimited chats
  • · 30-day conversation history
  • · Bring your own Claude API key
  • · Full widget customization
  • · Knowledge base
  • · PDP Assistant
  • · Revenue attribution
Growth$99/month
14-day free trialOptional live chat: $15/agent/month, unlimited chats
  • · 90-day conversation history
  • · Bilingual widget
  • · Bring your own Claude API key
  • · Full widget customization
  • · Knowledge base
  • · PDP Assistant + Advisor
Scale$249/month
14-day free trialOptional live chat: $15/agent/month, unlimited chats
  • · 365-day conversation history
  • · Bring your own Claude API key
  • · Full widget customization
  • · Knowledge base
  • · Multi-language widget
  • · PDP Assistant + Advisor

Features

Carti5.0(6)Olvio5.0(14)
Coverage
37 of 39 features95%
15 of 39 features38%
Unique strengths
  • A/B testing
  • Bundles
  • Business hours
  • Cart recovery
  • +20 more
  • Agent analytics
  • Custom CSS
Chat
95%21/22
50%11/22
Automated responses
100%10/10
50%5/10
Customization
100%7/7
43%3/7
Real-time messaging
80%4/5
60%3/5
Upsell and cross-sell
94%16/17
24%4/17
Analytics
100%6/6
17%1/6
Customization
83%5/6
33%2/6
Offers and recommendations
100%5/5
20%1/5
24132onlybothonly
CartiOlvio39 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature

Integrations

Carti5.0(6)Olvio5.0(14)
Works with also listed by another
—
—

Messaging

Carti5.0(6)Olvio5.0(14)
How it sells itself

Carti is an AI shopping assistant that sells for you 24/7. It’s far more than a chatbot. Like an in-store AI sales assistant, it reaches out when a shopper hesitates, makes personalized recommendations, compares products, and adds them to cart in chat. It learns your catalog, policies, and reviews to answer questions and close sales, flagging anything it can’t answer so you only fill it in once.

Olvio answers your customers like a salesperson in a store. On a product page, it explains the product, reassures and recommends the right option, which the customer adds to cart without leaving the conversation. On the contact page, it answers questions about shipping, returns and order tracking. Its answers come from your product pages, store pages and documents. The widget matches your store’s colors and font.

Key points
  • Approach visitors before they bounce and nudge them toward conversion
  • Highlight promotions, featured products, and sales campaigns to drive discovery
  • Recommend cross-sells and upsells to drive greater order values
  • Help shoppers find products faster using everyday language, not just keywords
  • Knowledge base : Learns from your products, metafields, articles, and pages
  • Product recommendations : Alternatives, related items, or sale products
  • Widget matching your brand : Adaptable colors, typography, and shapes
  • Your AI, your key : bring your own Claude API
Screenshots
Shopify AI chatbot that learns and improves
AI assistant for seamless customer supportCustomizable Shopify chatbot for your brand5-minute no-code Shopify chatbot setup
Olvio dashboard showing shopper questions clustered by topic
Olvio catalog sync panel showing synced products and sourcesOlvio widget conversations in English, French, and SpanishOlvio AI shopping agent answering product questions

Installed with

Carti5.0(6)Olvio5.0(14)

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCartiOlvio
Detected stores16as of Nov 8, 2026Not published
Net store change, 28 days+1estimated0estimated
Stores added, 28 days1new and returningNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesApparel & Accessories, Home & Garden, MediaNot published
Top store countriesUnited States, Australia, RomaniaNot published

Reviews

MeasureCartiOlvio
App Store rating5.0 ★5.0 ★
App Store reviews614(ahead)
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCartiOlvio
Free planYesNot listed
Lowest paid monthly plan$49/month$49/month
Longest free trial14 days14 days
Plans listed43

Listing

MeasureCartiOlvio
Shopify category rank#127in Chat#90(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedDec 2, 2025May 14, 2026
Languages1English1English
DeveloperCartiTopicimes

FAQ

Carti and Olvio: common questions

Is Carti or Olvio cheaper?
Only Carti lists a free plan. Paid plans start at $49/month for Carti and $49/month for Olvio. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, Carti or Olvio?
On the Shopify App Store: Carti 5.0 from 6 reviews and Olvio 5.0 from 14 reviews.
What features does each app list that the other doesn’t?
Carti lists 24 the others don’t mention, such as A/B testing, Bundles, Business hours, Cart recovery. Olvio lists 2 the others don’t mention, such as Agent analytics, Custom CSS. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026 for Carti, Oct 27, 2026 for Olvio; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026 for Carti, Oct 27, 2026 for Olvio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.