Carti: AI Shopping Assistant vs Kiivoo – KI‑Verkaufsberater
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for Carti, Nov 3, 2026 for Kiivoo.
The short answer
- Only Carti lists a free plan. Paid plans start at $49/month for Carti and $15/month for Kiivoo.
- Carti lists 13 features Kiivoo’s listing doesn’t mention, including A/B testing, Business hours, Cart recovery.
Head to head
- United States
- Australia
- Romania
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 5-minute setup. No code or credit card.
- · 50 AI conversations/month, free forever
- · Answers questions & tracks orders 24/7
- · Engages shoppers before they leave
- · Learns your products, policies & reviews
- · Recommends, upsells & adds to cart
Starter
- · 250 AI conversations/month (5x Free)
- · Chat + email support
- · Chat vs. non-chat conversion rates & AOV
- · Everything in Free, plus:
- · Includes a custom integration build
- · Keeps your all-time conversation history
Growth
- · 600 AI conversations/month (12x Free)
- · Early access to new features
- · Everything in Starter, plus:
- · Measures sales lift with holdout tests
- · Monthly sales report & recommendations
- · Priority chat + email support
Scale
- · 1,750 AI conversations/month (35x Free)
- · Done-for-you white-glove onboarding
- · Everything in Growth, plus:
- · Quarterly sales strategy review
- · Unlimited custom integration builds
- · Your own dedicated support channel
Starter
- · Aktiver Warenkorb-Aufbau
- · Bestellstatus & Service im Chat
- · Cross-Selling & „häufig gekauft"
- · DSGVO-konform, Server in Deutschland
- · KI-Verkaufsberater im Chat
- · Kundeninsights „Was fragen Ihre Kunden?"
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCarti is an AI shopping assistant that sells for you 24/7. It’s far more than a chatbot. Like an in-store AI sales assistant, it reaches out when a shopper hesitates, makes personalized recommendations, compares products, and adds them to cart in chat. It learns your catalog, policies, and reviews to answer questions and close sales, flagging anything it can’t answer so you only fill it in once.
Viele Kunden brechen den Kauf ab, weil sie das passende Produkt nicht finden oder Fragen offen bleiben. Kiivoo schließt diese Lücke mit einem KI-Berater, der als Chat in deinem Shop arbeitet. Er versteht das Anliegen, beantwortet Fragen zu deinen Produkten und empfiehlt passende Artikel aus deinem Sortiment. Die Empfehlungen beruhen auf deinem aktuellen Katalog, sodass nur verfügbare Artikel genannt werden.
- Approach visitors before they bounce and nudge them toward conversion
- Highlight promotions, featured products, and sales campaigns to drive discovery
- Recommend cross-sells and upsells to drive greater order values
- Help shoppers find products faster using everyday language, not just keywords
- KI-Berater beantwortet Produktfragen deiner Kunden rund um die Uhr im Chat
- Empfiehlt passende Produkte und sinnvolle Ergänzungen aus deinem Sortiment
- Empfohlene Artikel landen mit einem Klick im Warenkorb
- Empfiehlt nur Produkte, die aktuell verfügbar sind
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Carti | |
|---|---|---|
| Detected stores | 16 | Not published |
| Net store change, 28 days | +1 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Media | Not published |
| Top store countries | United States, Australia, Romania | Not published |
Reviews
| Measure | Carti | |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 6 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Carti and Kiivoo: common questions
- Is Carti or Kiivoo cheaper?
- Only Carti lists a free plan. Paid plans start at $49/month for Carti and $15/month for Kiivoo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Carti lists 13 the others don’t mention, such as A/B testing, Business hours, Cart recovery, Chat assignment. Kiivoo lists 5 the others don’t mention, such as Behavior tracking, Checkout upsell, Custom rules, Encryption. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for Carti, Nov 3, 2026 for Kiivoo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for Carti, Nov 3, 2026 for Kiivoo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.