Carti: AI Shopping Assistant vs HeyLiza ‑ AI Sales + Upsell
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026.
The short answer
- Carti is detected on 3.8× as many Shopify stores as HeyLiza: 15 vs 4 as of Nov 4, 2026.
- On the Shopify App Store: Carti 5.0 from 6 reviews and HeyLiza 5.0 from 3 reviews.
- Both list a free plan. Paid plans start at $49/month for Carti and $299/month for HeyLiza.
- Carti lists 18 features HeyLiza’s listing doesn’t mention, including A/B testing, Agent avatar, Bundles.
Head to head
- United States
- Australia
- Romania
- United States
- Hong Kong
- Venezuela
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 5-minute setup. No code or credit card.
- · 50 AI conversations/month, free forever
- · Answers questions & tracks orders 24/7
- · Engages shoppers before they leave
- · Learns your products, policies & reviews
- · Recommends, upsells & adds to cart
Starter
- · 250 AI conversations/month (5x Free)
- · Chat + email support
- · Chat vs. non-chat conversion rates & AOV
- · Everything in Free, plus:
- · Includes a custom integration build
- · Keeps your all-time conversation history
Growth
- · 600 AI conversations/month (12x Free)
- · Early access to new features
- · Everything in Starter, plus:
- · Measures sales lift with holdout tests
- · Monthly sales report & recommendations
- · Priority chat + email support
Scale
- · 1,750 AI conversations/month (35x Free)
- · Done-for-you white-glove onboarding
- · Everything in Growth, plus:
- · Quarterly sales strategy review
- · Unlimited custom integration builds
- · Your own dedicated support channel
Free
- · 20 AI shopper conversations / month
- · AI product search & guided selling
- · Email support
- · Post purchase upsell
- · Up to 200 products in Liza’s brain
Growth
- · 500 AI shopper conversations / month
- · Everything in Free+
- · Exit Intent save-the-sale offers
- · Priority support
- · Screen aware context
- · Up to 1,000 products + 500 image search
Scale
- · 2,000 AI shopper conversations / month
- · Everything in Growth+
- · Post-purchase checkout upsells - one tap
- · Revenue analytics see every dollar Liza
- · Virtual try-on - 800 AI previews / month
- · Voice shopping assistant (600 minutes /
Flagship
- · 3,000 virtual try-on previews + 10,000
- · 6,000 AI shopper conversations / month
- · Dedicated onboarding & quarterly AI
- · Early access to new Liza capabilities
- · Everything in Flagship+
- · Everything in Scale: post-purchase upsel
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCarti is an AI shopping assistant that sells for you 24/7. It’s far more than a chatbot. Like an in-store AI sales assistant, it reaches out when a shopper hesitates, makes personalized recommendations, compares products, and adds them to cart in chat. It learns your catalog, policies, and reviews to answer questions and close sales, flagging anything it can’t answer so you only fill it in once.
Most online stores let shoppers browse alone, with no one to answer questions or guide them to the product. Liza is an AI sales assistant that lives on your storefront and talks to shoppers through chat, like a helpful in-store associate. She answers product questions, recommends items based on each shopper's needs, suggests relevant add-ons, and presents offers after checkout.
- Approach visitors before they bounce and nudge them toward conversion
- Highlight promotions, featured products, and sales campaigns to drive discovery
- Recommend cross-sells and upsells to drive greater order values
- Help shoppers find products faster using everyday language, not just keywords
- Talks with shoppers through chat and voice and answers their product questions
- Recommends products tailored to each shopper's needs and budget
- Suggests relevant add-ons and bundles to maximise order value
- Presents one-click upsell offers to shoppers after checkout
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | Carti |  HeyLiza |
|---|---|---|
| Detected stores | 15(ahead) | 4 |
| Net store change, 28 days | +1 | 0 |
| Stores added, 28 days | 1 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Home & Garden, Electronics | Home & Garden, Food, Beverages & Tobacco, Health & Beauty |
| Top store countries | United States, Australia, Romania | United States, Hong Kong, Venezuela |
Reviews
| Measure | Carti | HeyLiza |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 6(ahead) | 3 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
Carti and HeyLiza: common questions
- Which is more popular, Carti or HeyLiza?
- Carti is detected on 3.8× as many Shopify stores as HeyLiza: 15 vs 4 as of Nov 4, 2026.
- Is Carti or HeyLiza cheaper?
- Both list a free plan. Paid plans start at $49/month for Carti and $299/month for HeyLiza. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Carti or HeyLiza?
- On the Shopify App Store: Carti 5.0 from 6 reviews and HeyLiza 5.0 from 3 reviews.
- What features does each app list that the other doesn’t?
- Carti lists 18 the others don’t mention, such as A/B testing, Agent avatar, Bundles, Business hours. HeyLiza lists 3 the others don’t mention, such as Agent analytics, Behavior tracking, Checkout upsell. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.