CartGenius ‑ AI Shop Assistant vs Upsello AI Sales Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CartGenius, Nov 8, 2026 for Upsello AI Sales Agent.
The short answer
- Both list a free plan. Paid plans start at $19/month for CartGenius and $39/month for Upsello AI Sales Agent.
- Upsello AI Sales Agent lists 15 features CartGenius’s listing doesn’t mention, including Agent avatar, Business hours, Chat assignment.
Head to head
- United States
- Hong Kong
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 50 Conversations / month
Start
- · 150 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Plus
- · 500 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Enterprise
- · 1000 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Free
- · 100 AI conversations
- · 200 products AI-indexed
- · Order tracking (WISMO)
- · Self-serve quick setup
- · Shopify / WooCommerce integration
- · Unlimited human replies
Grow
- · 1,000 products AI-indexed
- · 1,500 AI conversations
- · Custom Branding
- · Priority support
- · Proactive AI Shopping Guide
- · Product data auto-sync & cleaning
Advance
- · 5,000 products AI-indexed
- · 6,000 AI conversations
- · Cart Recovery & Tracking
- · Dedicated success manager
- · Multi-channel (Chat + Email)
- · Smart Price Comparison & Shopping Guide
Plus
- · 15,000 products AI-indexed (base)
- · 20,000 AI conversations (base)
- · Brand-exclusive AI Agent (custom)
- · Full-capability Proactive Marketing
- · Private AI model fine-tuning
- · Top-priority technical support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartGenius AI acts as an autonomous virtual assistant that prevents cart abandonment and recovers lost sales. It helps customers find exact products through conversational search and answers store-related questions using your custom knowledge base. If a shopper hesitates before checkout, the AI negotiates a targeted discount within your pre-set limits to secure the purchase.
More than a chatbot, Upsello is the AI sales agent that knows your brand. It learns your voice, products, and sales logic, so every chat builds trust and moves shoppers toward purchase. Once connected, it also uses browsing and purchase signals to upsell, recover abandoned carts, and drive repeat purchases. Multilingual support works out of the box, with seamless human handoff and AI-drafted replies.
- AI chatbot helps customers find specific products using natural language search.
- Negotiates targeted discounts automatically to recover abandoned shopping carts.
- Answers store-related questions instantly using your custom knowledge base.
- Recommends alternative items and cross-sells when products are out of stock.
- Proactive intervention to recover potential lost sales.
- AI-driven real-time user profiling and precision marketing.
- Always-on autonomous customer support.
- Seamless global conversations in 50+ languages.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartGenius |  Upsello AI Sales Agent |
|---|---|---|
| Detected stores | Not published | 10 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, Hong Kong |
Reviews
| Measure | CartGenius | Upsello AI Sales Agent |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartGenius | Upsello AI Sales Agent |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month(ahead) | $39/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | CartGenius | Upsello AI Sales Agent |
|---|---|---|
| Shopify category rank | #1021 | #199(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 17, 2026 | May 20, 2026 |
| Languages | 4 | 2 |
| Developer | MITCO | ZHONG JU (HONG KONG) INTELLIGENT TECHNOLOGY COMPANY LIMITED |
FAQ
CartGenius and Upsello AI Sales Agent: common questions
- Is CartGenius or Upsello AI Sales Agent cheaper?
- Both list a free plan. Paid plans start at $19/month for CartGenius and $39/month for Upsello AI Sales Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartGenius lists 2 the others don’t mention, such as Chat window, Color and font. Upsello AI Sales Agent lists 15 the others don’t mention, such as Agent avatar, Business hours, Chat assignment, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CartGenius, Nov 8, 2026 for Upsello AI Sales Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CartGenius, Nov 8, 2026 for Upsello AI Sales Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.