CartGenius ‑ AI Shop Assistant vs Krato AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only CartGenius lists a free plan. Paid plans start at $19/month for CartGenius and $5.99/month for Krato AI.
- Krato AI lists 13 features CartGenius’s listing doesn’t mention, including Agent analytics, Agent avatar, Chat buttons.
Head to head
Free
- · 50 Conversations / month
Start
- · 150 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Plus
- · 500 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Enterprise
- · 1000 Conversations / month
- · Automatic Upselling
- · Custom Knowledge Base
- · Discount Rules (Negotiator)
Starter
Growth
Growth+
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartGenius AI acts as an autonomous virtual assistant that prevents cart abandonment and recovers lost sales. It helps customers find exact products through conversational search and answers store-related questions using your custom knowledge base. If a shopper hesitates before checkout, the AI negotiates a targeted discount within your pre-set limits to secure the purchase.
Krato adds an AI chat assistant to your store that talks to shoppers in real time. It answers product and order questions, suggests relevant products, and helps recover abandoned carts so more visitors become buyers. The assistant captures leads with consent and can follow up by email or SMS.
- AI chatbot helps customers find specific products using natural language search.
- Negotiates targeted discounts automatically to recover abandoned shopping carts.
- Answers store-related questions instantly using your custom knowledge base.
- Recommends alternative items and cross-sells when products are out of stock.
- AI chat that answers product and order questions instantly
- Smart product recommendations and upsell suggestions in the chat
- Abandoned cart recovery with automated follow-up messages
- Lead capture with consent, synced to your CRM
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartGenius |  Krato AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartGenius | Krato AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartGenius | Krato AI |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | $5.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | CartGenius | Krato AI |
|---|---|---|
| Shopify category rank | #1021 | #957(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 17, 2026 | Jul 13, 2026 |
| Languages | 4 | 1 |
| Developer | MITCO | MahanX |
FAQ
CartGenius and Krato AI: common questions
- Is CartGenius or Krato AI cheaper?
- Only CartGenius lists a free plan. Paid plans start at $19/month for CartGenius and $5.99/month for Krato AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartGenius lists 1 the others don’t mention, such as Discounts. Krato AI lists 13 the others don’t mention, such as Agent analytics, Agent avatar, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.