Cartfilo: AI Shopping Inbox vs Dori: AI Shopping Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cartfilo, Nov 10, 2026 for Dori.
The short answer
- Both list a free plan. Paid plans start at $9/month for Cartfilo and $29/month for Dori.
- Cartfilo lists 7 features Dori’s listing doesn’t mention, including Business hours, Chat assignment, Chat buttons.
Head to head
- United States
- India
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30-day chat history
- · 50 AI messages/mo
- · 500 staff replies/mo
- · Custom widget branding
- · Revenue dashboard
Starter
- · 1,000 AI messages/mo
- · 5,000 staff replies/mo
- · 60-day chat history
- · Custom widget branding
- · Revenue dashboard
Growth
- · 20,000 staff replies/mo
- · 4,000 AI messages/mo
- · 90-day chat history
- · Custom widget branding
- · Revenue dashboard
Scale
- · 12,000 AI messages/mo
- · 180-day chat history
- · 60,000 staff replies/mo
- · Custom widget branding
- · Revenue dashboard
Free
- · 150 AI replies a month
- · Every feature included
- · Up to 2,000 products
Starter
- · 500 AI replies a month
- · Every feature included
- · Up to 5,000 products
Growth
- · 1,000 AI replies a month
- · Every feature included
- · Up to 10,000 products
Pro
- · 2,000 AI replies a month
- · Every feature included
- · Up to 25,000 products
Scale
- · 5,000 AI replies a month
- · Dedicated account manager
- · Every feature included
- · Up to 50,000 products
Business
- · 10,000 AI replies a month
- · Dedicated account manager
- · Every feature included
- · Up to 100,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMany shoppers give up when they have to search or browse through a large catalog to find what they want. This app lets shoppers describe what they need in plain language, then searches your store's real product catalog and builds a cart from it automatically. Items are added through Shopify's own cart, so checkout stays unchanged.
Dori turns your catalog into an AI shopping assistant across your store. Shoppers ask questions, search naturally, compare options, find similar items, get recommendations, choose variants, and add products to cart from chat. Use Dori on product pages for in-context answers and across the store for discovery, quizzes, routines, gifts, upsells, and order tracking.
- Builds a ready-to-buy cart from a shopper's own words, no browsing needed.
- Lets staff take over any chat live and reply straight from your admin.
- Answers order status and common questions automatically, any time of day.
- Matches shopper conversations to your existing Shopify customer records.
- Understands customer needs to recommend the proper products for each shopper
- Provides instant answers to product and store questions, 24/7
- Adapts recommendations to match your brand’s style and voice
- Offers personalized shopping consultations to help with conversion rates
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cartfilo |  Dori |
|---|---|---|
| Detected stores | Not published | 240 |
| Net store change, 28 days | 0 | +9 |
| Stores added, 28 days | Not enough data | 9 |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, India, United Kingdom |
Reviews
| Measure | Cartfilo | Dori |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 47 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
Cartfilo and Dori: common questions
- Is Cartfilo or Dori cheaper?
- Both list a free plan. Paid plans start at $9/month for Cartfilo and $29/month for Dori. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cartfilo lists 7 the others don’t mention, such as Business hours, Chat assignment, Chat buttons, Chat window. Dori lists 4 the others don’t mention, such as Agent avatar, Cart recovery, Order updates, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cartfilo, Nov 10, 2026 for Dori; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cartfilo, Nov 10, 2026 for Dori. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.