Cartfilo: AI Shopping Inbox vs Chatifai AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cartfilo, Nov 4, 2026 for Chatifai AI Chatbot & Support.
The short answer
- Both list a free plan. Paid plans start at $9/month for Cartfilo and $39/month for Chatifai AI Chatbot & Support.
- Chatifai AI Chatbot & Support lists 13 features Cartfilo’s listing doesn’t mention, including Agent avatar, Cart recovery, Chat flows.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30-day chat history
- · 50 AI messages/mo
- · 500 staff replies/mo
- · Custom widget branding
- · Revenue dashboard
Starter
- · 1,000 AI messages/mo
- · 5,000 staff replies/mo
- · 60-day chat history
- · Custom widget branding
- · Revenue dashboard
Growth
- · 20,000 staff replies/mo
- · 4,000 AI messages/mo
- · 90-day chat history
- · Custom widget branding
- · Revenue dashboard
Scale
- · 12,000 AI messages/mo
- · 180-day chat history
- · 60,000 staff replies/mo
- · Custom widget branding
- · Revenue dashboard
Free
- · 50 AI conversations / month
- · AI answers frequently asked questions
- · AI product recommendations
- · Auto sync Shopify
- · Custom branding
- · Multilingual support
Startup
- · 300 AI conversations / month
- · Agent / Contact Support Availability
- · Custom Launcher Icon & Profile Image
- · Email Notifications
- · Includes Everything in Free
- · Order Tracking
Growth
- · $1 for the first month
- · 2,500 AI conversations / month
- · 300 Knowledge Sources
- · Includes Everything in Startup
- · Unlimited Team Members
- · Up to 10,000 products
Scale
- · 5,000 AI conversations / month
- · Built for high-volume Shopify stores
- · Fastest feature access
- · Highest AI conversation limits
- · Includes Everything in Growth, Startup
- · Priority Support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMany shoppers give up when they have to search or browse through a large catalog to find what they want. This app lets shoppers describe what they need in plain language, then searches your store's real product catalog and builds a cart from it automatically. Items are added through Shopify's own cart, so checkout stays unchanged.
Chatifai is a multilingual AI chatbot that learns your store's products, FAQs, and policies automatically. It answers customer questions, recommends products based on browsing behavior, and supports checkout with real-time inventory updates. Merchants get live chat with agent handoff, order tracking, abandoned cart recovery with popup reminders, and a fully customizable widget.
- Builds a ready-to-buy cart from a shopper's own words, no browsing needed.
- Lets staff take over any chat live and reply straight from your admin.
- Answers order status and common questions automatically, any time of day.
- Matches shopper conversations to your existing Shopify customer records.
- AI chatbot trained on your products, FAQs, and policies answers instantly
- Live chat with real-time agent handoff and WhatsApp, email, and call support
- Smart abandoned cart recovery with popup reminders and email notifications
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cartfilo |  Chatifai AI Chatbot & Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cartfilo | Chatifai AI Chatbot & Support |
|---|---|---|
| App Store rating | Not published | 4.5 ★ |
| App Store reviews | Not published | 29 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
Pricing
| Measure | Cartfilo | Chatifai AI Chatbot & Support |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month(ahead) | $39/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Cartfilo | Chatifai AI Chatbot & Support |
|---|---|---|
| Shopify category rank | #920 | #112(ahead) |
| Shopify App Charts | Not on this week’s charts | #18 on Rookies in Chat |
| Built for Shopify | No | No |
| Launched | Sep 25, 2026 | Apr 13, 2026 |
| Languages | 1 | 7 |
| Developer | Cartfilo | Chatifai |
FAQ
Cartfilo and Chatifai AI Chatbot & Support: common questions
- Is Cartfilo or Chatifai AI Chatbot & Support cheaper?
- Both list a free plan. Paid plans start at $9/month for Cartfilo and $39/month for Chatifai AI Chatbot & Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cartfilo lists 6 the others don’t mention, such as Business hours, Chat assignment, Instant answers, Product recommendations. Chatifai AI Chatbot & Support lists 13 the others don’t mention, such as Agent avatar, Cart recovery, Chat flows, Customer insights. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cartfilo, Nov 4, 2026 for Chatifai AI Chatbot & Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cartfilo, Nov 4, 2026 for Chatifai AI Chatbot & Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.