Cartfilo: AI Shopping Inbox vs Chatflo

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cartfilo, Oct 14, 2026 for Chatflo.

The short answer

  • Both list a free plan. Paid plans start at $9/month for Cartfilo and $14.99/month for Chatflo.
  • Chatflo lists 7 features Cartfilo’s listing doesn’t mention, including AI generation, Cart recovery, Discounts.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Chat
  • FAQ
  • Chat
  • FAQ
Languages
  • English
  • English
Launched
Sep 25, 2026
May 25, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $79/month
From $0 to $149/month
Plans
FreeFree
  • · 30-day chat history
  • · 50 AI messages/mo
  • · 500 staff replies/mo
  • · Custom widget branding
  • · Revenue dashboard
Starter$9/month
1,000 AI messages included monthly; $0.012 per message beyond that.
  • · 1,000 AI messages/mo
  • · 5,000 staff replies/mo
  • · 60-day chat history
  • · Custom widget branding
  • · Revenue dashboard
Growth$29/month
4,000 AI messages included monthly; $0.011 per message beyond that.
  • · 20,000 staff replies/mo
  • · 4,000 AI messages/mo
  • · 90-day chat history
  • · Custom widget branding
  • · Revenue dashboard
Scale$79/month
12,000 AI messages included monthly; $0.009 per message beyond that.
  • · 12,000 AI messages/mo
  • · 180-day chat history
  • · 60,000 staff replies/mo
  • · Custom widget branding
  • · Revenue dashboard
FreeFree
  • · 1 team seat
  • · 50 AI conversations (lifetime cap)
  • · 90-day conversation history
  • · Live answers across up to 100 products
  • · Order, stock, and product Q&A from live
  • · Real discount codes generated in chat
Basic$14.99/month
7-day free trial$0.40 per AI conversation beyond your plan's monthly quota
  • · 12-month conversation history
  • · 5 team seats with shared inbox
  • · 50 AI conversations / month
  • · Cart-aware product suggestions
  • · Conversation handoff to your team
  • · Live answers across up to 500 products
Pro$49.99/month
7-day free trial$0.40 per AI conversation beyond your plan's monthly quota
  • · 10 team seats with shared inbox
  • · 300 AI conversations / month
  • · Advanced analytics with conversion track
  • · Customer profile-aware responses
  • · Live answers across up to 8,000 products
  • · Page and cart context in every reply
Plus$149/month
7-day free trial$0.40 per AI conversation beyond your plan's monthly quota
  • · 700 AI conversations / month
  • · Conversion attribution analytics
  • · Customer profile-aware responses
  • · Live answers across up to 20,000 product
  • · Per-location stock and order tracking
  • · Unlimited history with full export
Coverage
13 of 20 features65%
17 of 20 features85%
Unique strengths
  • Business hours
  • Chat assignment
  • Rich text editor
  • AI generation
  • Cart recovery
  • Discounts
  • Mobile responsive
  • +3 more
Chat
73%11/15
87%13/15
Automated responses
57%4/7
100%7/7
Customization
83%5/6
67%4/6
Real-time messaging
100%2/2
100%2/2
FAQ
40%2/5
80%4/5
Display options
50%1/2
100%2/2
Editing tools
33%1/3
67%2/3
3107onlybothonly
CartfiloChatflo20 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
—
—
How it sells itself

Many shoppers give up when they have to search or browse through a large catalog to find what they want. This app lets shoppers describe what they need in plain language, then searches your store's real product catalog and builds a cart from it automatically. Items are added through Shopify's own cart, so checkout stays unchanged.

No time to answer every product question, hunt down stock, or chase abandoned carts? Chatflo's AI chat reads your live Shopify data products, orders, customers, per-location stock to give shoppers accurate answers in seconds. When a sale needs a nudge, the bot creates a real, redeemable discount code on the spot. It knows what page the shopper is on and what's in their cart.

Key points
  • Builds a ready-to-buy cart from a shopper's own words, no browsing needed.
  • Lets staff take over any chat live and reply straight from your admin.
  • Answers order status and common questions automatically, any time of day.
  • Matches shopper conversations to your existing Shopify customer records.
  • Live data: Answers product, order, and per-location stock questions accurately
  • Discount codes: Creates real, redeemable codes inside the conversation
  • Cart-aware: Adapts to what shoppers are viewing and what's in their cart
  • Team inbox: Hands off conversations to your team when the AI can't help
Screenshots
sync store
office houroffice hourcartfilo-banner
Answer instantly, recommend intelligently, sell continuously
24/7 AI That Sells and SupportsPersonalized recommendations that drive more salesYour store data powered by AI sales automation

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCartfiloChatflo
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCartfiloChatflo
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCartfiloChatflo
Free planYesYes
Lowest paid monthly plan$9/month(ahead)$14.99/month
Longest free trialNot listed7 days
Plans listed44

Listing

MeasureCartfiloChatflo
Shopify category rank#920in Chat#812(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedSep 25, 2026May 25, 2026
Languages1English1English
DeveloperCartfiloChatflo

FAQ

Cartfilo and Chatflo: common questions

Is Cartfilo or Chatflo cheaper?
Both list a free plan. Paid plans start at $9/month for Cartfilo and $14.99/month for Chatflo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Cartfilo lists 3 the others don’t mention, such as Business hours, Chat assignment, Rich text editor. Chatflo lists 7 the others don’t mention, such as AI generation, Cart recovery, Discounts, Mobile responsive. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cartfilo, Oct 14, 2026 for Chatflo; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cartfilo, Oct 14, 2026 for Chatflo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.