CartEasy ‑ AI Store Assistant vs Saport: AI Assistant & Chatbot
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CartEasy, Nov 4, 2026 for Saport.
The short answer
- Both list a free plan. Paid plans start at $69/month for CartEasy and $9.99/month for Saport.
- CartEasy lists 6 features Saport’s listing doesn’t mention, including Analytics, Cart recovery, Dashboards.
Head to head
Free
- · 30 AI replies/month
- · 5 AI Analytics
- · Add as a block
- · All store products
- · Chat History
- · Chat Support
Basic
- · 1,500 AI replies/month
- · 50 AI Analysis/month
- · Add as a block
- · Add your Gemini API key
- · All store products
- · Chat History
Pro
- · 150 AI Analysis/month
- · 5,000 AI replies/month
- · Add as a block
- · Add your Gemini API key
- · All store products
- · Chat History
Pro+
- · 10,500 AI replies/month
- · 500 AI Analysis/month
- · Add as a block
- · Add your Gemini API key
- · All store products
- · Chat History
Free
- · 150 AI messages (One-time credit)
- · Multilingual intent analysis
- · Order & delivery tracking in AI chat
- · Returns request in AI chat
- · Shopping cart management in AI chat
- · Unlimited conversation history
Essential
- · 3000 AI messages/month
- · Multilingual intent analysis
- · Order & delivery tracking in AI chat
- · Returns request in AI chat
- · Unlimited conversation history
- · Unlimited product & FAQ learning
Professional
- · 8000 AI messages/month
- · Multilingual intent analysis
- · Order & delivery tracking in AI chat
- · Returns request in AI chat
- · Shopping cart management in AI chat
- · Unlimited conversation history
Scale
- · 20000 AI messages/month
- · Multilingual intent analysis
- · Order & delivery tracking in AI chat
- · Returns request in AI chat
- · Shopping cart management in AI chat
- · Unlimited conversation history
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartEasy is the AI chatbot for Shopify that transforms your store into a 24/7 conversational shopping experience. This Shopify AI chatbot helps customers find products through AI-powered search, manage their cart, apply discount codes, and check out instantly via a secure link. Customers can also track orders and start returns - all inside the chat.
Launch a smart AI chatbot instantly without time-consuming training. Saport auto-syncs with your catalog, FAQs, and store policies to provide multilingual support. The AI assistant analyzes customer intent to display product recommendations, manage cart additions, and handle order tracking. Deep widget customization ensures an on-brand experience that directly saves merchants time.
- AI-Powered Product Search
- Smart Cart Management and One-Click Checkout
- Fully Customization Widget
- Analytics & Insights Dashboard
- Discovery & Cart: Customers can discover products and manage carts in the chat.
- FAQs & Policies: The AI instantly answers questions using your store data.
- Tracking & Returns: The AI handles order tracking and returns directly in chat.
- Actionable Insights: Track conversation analytics to understand customer intent.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartEasy |  Saport |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartEasy | Saport |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
CartEasy and Saport: common questions
- Is CartEasy or Saport cheaper?
- Both list a free plan. Paid plans start at $69/month for CartEasy and $9.99/month for Saport. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartEasy lists 6 the others don’t mention, such as Analytics, Cart recovery, Dashboards, Discounts. Saport lists 6 the others don’t mention, such as Agent avatar, Color and font, FAQs, Greetings. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CartEasy, Nov 4, 2026 for Saport; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CartEasy, Nov 4, 2026 for Saport. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.