CartChat AI Shopping Assistant vs Kartwise ‑ AI Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for CartChat AI Shopping Assistant, Oct 13, 2026 for Kartwise.
The short answer
- Both list a free plan. Paid plans start at $19/month for CartChat AI Shopping Assistant and $19/month for Kartwise.
- CartChat AI Shopping Assistant lists 3 features Kartwise’s listing doesn’t mention, including Chat window, Emojis and stickers, Tagging.
Head to head
Free
- · 25 conversations per month
- · AI powered chat agent
- · Chat history (up to 30 days)
- · Collect Visitor Emails
- · Custom knowledge base for better answers
- · Customize AI personality & Chat Widget
Starter
- · 100 conversations per month
- · AI powered chat agent
- · Chat history (up to 30 days)
- · Collect Visitor Emails
- · Custom knowledge base for better answers
- · Customize AI personality & Chat Widget
growth
- · 300 conversations per month
- · AI powered chat agent
- · Chat history (up to 30 days)
- · Collect Visitor Emails
- · Custom knowledge base for better answers
- · Customize AI personality & Chat Widget
scale
- · 1200 conversations per month
- · AI powered chat agent
- · Chat history (up to 30 days)
- · Collect Visitor Emails
- · Custom knowledge base for better answers
- · Customize AI personality & Chat Widget
Free
- · 50 AI chats per month
- · Floating chat bubble on every page
- · Handoff to a human via Shopify Inbox
- · Instant answers from your FAQ
Starter
- · 500 AI chats per month
- · AI product search and recommendations
- · Full widget theming, no app branding
- · Remembers preferences in messages
- · Unlimited FAQ entries and pages
Growth
- · 2,000 AI chats per month
- · AI product enrichment
- · Advanced analytics dashboard
- · Filtering by your own metafields
- · Photo search
Pro
- · $0.015 per additional chat
- · 5,000 AI chats per month
- · Advanced Analytics & chat rating
- · Advanced placements options in theme
- · Custom AI instructions
- · Custom store rules
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureShoppers leave when they can’t find answers. CartChat gives your store AI-enabled live chat assistant that helps visitors discover products, answers common questions, and guides them to checkout. It understands your catalog, you can give it custom knowledge and helps you turn visitors into customers.
Kartwise adds an AI assistant to your storefront that answers product, shipping, and policy questions using your catalog and store content. It searches products by description and shows matches with images, prices, and live stock. Merchants write FAQ entries and link store pages for the assistant to use. When a customer needs a person, the assistant hands the chat to Shopify Inbox or another live chat app.
- One-click "Train AI" button that learns all your store data
- Add a custom designed "Ask AI" button on every page
- Displays product cards inside chat. Can add products to cart from the chat
- View chat history from admin, understand customer queries and fine tune your AI
- AI answers to product, shipping, and policy questions
- Product search across your catalog with live stock
- FAQ and store page knowledge base you control
- Hand off to Shopify Inbox or your live chat app
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartChat AI Shopping Assistant |  Kartwise |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartChat AI Shopping Assistant | Kartwise |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartChat AI Shopping Assistant | Kartwise |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $19/month | $19/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 4 |
Listing
| Measure | CartChat AI Shopping Assistant | Kartwise |
|---|---|---|
| Shopify category rank | #490(ahead) | #1019 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 1, 2026 | Sep 11, 2026 |
| Languages | 1 | 1 |
| Developer | Cosmic Sandwich, LLC | Double Cart Solutions |
FAQ
CartChat AI Shopping Assistant and Kartwise: common questions
- Is CartChat AI Shopping Assistant or Kartwise cheaper?
- Both list a free plan. Paid plans start at $19/month for CartChat AI Shopping Assistant and $19/month for Kartwise. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartChat AI Shopping Assistant lists 3 the others don’t mention, such as Chat window, Emojis and stickers, Tagging. Kartwise lists 2 the others don’t mention, such as Chat flows, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for CartChat AI Shopping Assistant, Oct 13, 2026 for Kartwise; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for CartChat AI Shopping Assistant, Oct 13, 2026 for Kartwise. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.