CartCall AI vs Loop ‑ AI Voice Agents
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for CartCall AI, Nov 5, 2026 for Loop.
The short answer
- Only Loop lists a free plan. Paid plans start at $49/month for CartCall AI and $119/month for Loop.
- CartCall AI lists 5 features Loop’s listing doesn’t mention, including Conversion tracking, Discount offers, Exit pop-ups.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Abandoned Cart Sync
- · Basic Dashboard Analytics
- · Call Transcripts in Shopify
- · Email Support
- · Includes 50 Automated AI Calls
- · Instant Setup - No Coding
Pro
- · AI Insights & Benchmarks
- · Advanced Revenue Analytics
- · Custom AI Calling Scripts
- · Everything in Starter
- · Includes 100 Automated AI Calls
- · Premium Human-like Voices
Business
- · A/B Testing Between Two Agents
- · Best Call Window Analytics
- · Custom AI Agents & Scripts
- · Everything in Pro
- · Includes 200 Automated AI Calls
- · Klaviyo & Gorgias Integrations
Free
- · 1-month rollover
- · 10 credits
- · Auto top-ups
Starter
- · 120 credits/month
- · Attribution tracking
- · For 3–6 conversations per day
- · Integrations Included
- · Unlimited Agents
- · Unlimited Users
Growth
- · 500 credits/month
- · For 10–25 conversations per day
- · Integrations Included
- · Premium Voice
- · Unlimited Agents
- · Unlimited Users
Scale
- · 1,500 credits/month
- · Custom voice training
- · Dedicated account manager
- · For 25–100 conversations per day
- · Integrations Included
- · Super Number included
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStand out from ignored emails. CartCall uses an AI voice agent to call customers who abandon checkout. The AI answers questions, resolves friction, and encourages them to complete their purchase. Setup is instant with zero coding. Customize delays, quiet hours, and review transcripts in Shopify. Gain real-time feedback on customer objections to understand why you lose sales.
Loop is the AI voice ecosystem for ecommerce. Outbound agents that sound human recover abandoned carts, upsell buyers, win back past customers or run any custom flow. Inbound agents answer every support call, 24/7. Calls use live store data: carts, orders, history. Simulate flows before launch, call from local numbers, and LoopIQ improves agents with every call.
- Automated AI Voice Calls: Instantly call customers who abandon their check
- Live Transcripts: Review AI calls to uncover real customer objections.
- Smart Quiet Hours: Respect timezones to avoid calling at night.
- Customizable Call Delays: Set the perfect timing for your AI agent to reach out
- Automated voice calls to recover abandoned carts
- Speaks naturally with name, product, and cart total
- Easy setup and integration with your Shopify store
- Real-time AI conversations that answer customer questions
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartCall AI |  Loop |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartCall AI | Loop |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 10 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartCall AI | Loop |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month(ahead) | $119/month |
| Longest free trial | 3 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | CartCall AI | Loop |
|---|---|---|
| Shopify category rank | #288 | #44(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | Nov 21, 2025 |
| Languages | 2 | 1 |
| Developer | CAPSULEONLINE LLC | Loop Voice LLC |
FAQ
CartCall AI and Loop: common questions
- Is CartCall AI or Loop cheaper?
- Only Loop lists a free plan. Paid plans start at $49/month for CartCall AI and $119/month for Loop. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartCall AI lists 5 the others don’t mention, such as Conversion tracking, Discount offers, Exit pop-ups, Order processing. Loop lists 2 the others don’t mention, such as Automated workflows, Email reminders. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for CartCall AI, Nov 5, 2026 for Loop; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for CartCall AI, Nov 5, 2026 for Loop. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.