CartCall AI vs Shoplabs: AI Calling Assistant
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 23, 2026 for CartCall AI, Oct 13, 2026 for Shoplabs.
The short answer
- Shoplabs lists 6 features CartCall AI’s listing doesn’t mention, including Automated workflows, Behavior tracking, Email reminders.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · Abandoned Cart Sync
- · Basic Dashboard Analytics
- · Call Transcripts in Shopify
- · Email Support
- · Includes 50 Automated AI Calls
- · Instant Setup - No Coding
Pro
- · AI Insights & Benchmarks
- · Advanced Revenue Analytics
- · Custom AI Calling Scripts
- · Everything in Starter
- · Includes 100 Automated AI Calls
- · Premium Human-like Voices
Business
- · A/B Testing Between Two Agents
- · Best Call Window Analytics
- · Custom AI Agents & Scripts
- · Everything in Pro
- · Includes 200 Automated AI Calls
- · Klaviyo & Gorgias Integrations
Free
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureStand out from ignored emails. CartCall uses an AI voice agent to call customers who abandon checkout. The AI answers questions, resolves friction, and encourages them to complete their purchase. Setup is instant with zero coding. Customize delays, quiet hours, and review transcripts in Shopify. Gain real-time feedback on customer objections to understand why you lose sales.
Shoplabs is an AI voice agent built for Shopify stores. A complete customer support system built on voice, not just another bot. It recovers abandoned carts, resolves, order tracking, returns, deep product questions, and store locator calls, then follows up outbound for cart recovery and callbacks. When it isn't sure, it escalates to your human team with complete call context.
- Automated AI Voice Calls: Instantly call customers who abandon their check
- Live Transcripts: Review AI calls to uncover real customer objections.
- Smart Quiet Hours: Respect timezones to avoid calling at night.
- Customizable Call Delays: Set the perfect timing for your AI agent to reach out
- AI voice agent calls every abandoned checkout customer
- Hyper-personalized conversations powered by your Shopify data
- Customizable agent voice, tone & persona
- Analytics dashboard with transcripts, recovery rates & revenue impact
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartCall AI |  Shoplabs |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartCall AI | Shoplabs |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 2 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartCall AI | Shoplabs |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49/month | No monthly plan listed |
| Longest free trial | 3 days | Not listed |
| Plans listed | 3 | 1 |
Listing
| Measure | CartCall AI | Shoplabs |
|---|---|---|
| Shopify category rank | #288 | #229(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 25, 2026 | Jan 5, 2026 |
| Languages | 2 | 1 |
| Developer | CAPSULEONLINE LLC | Shoplabs AI |
FAQ
CartCall AI and Shoplabs: common questions
- What features does each app list that the other doesn’t?
- CartCall AI lists 4 the others don’t mention, such as Exit pop-ups, Order processing, Payment status, Personalized campaigns. Shoplabs lists 6 the others don’t mention, such as Automated workflows, Behavior tracking, Email reminders, SMS notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 23, 2026 for CartCall AI, Oct 13, 2026 for Shoplabs; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 23, 2026 for CartCall AI, Oct 13, 2026 for Shoplabs. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.