CartBack: WhatsApp Chat Button vs Friends2a WhatsApp Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 16, 2026 for CartBack, Sep 20, 2026 for Friends2a WhatsApp Live Chat.
The short answer
- On the Shopify App Store: CartBack 5.0 from 5 reviews and Friends2a WhatsApp Live Chat 5.0 from 1 reviews.
- Friends2a WhatsApp Live Chat lists 18 features CartBack’s listing doesn’t mention, including Backgrounds, Chat assignment, Chat buttons.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartBack adds a floating WhatsApp chat button to every page of your store. One tap opens a WhatsApp chat with your business number and a message you choose already typed in; on a computer it opens WhatsApp Web. It works with WhatsApp and WhatsApp Business numbers. Set your number, pre-filled message, greeting, position, and color in CartBack, with a live preview.
Friends2a WhatsApp Live Chat lets shoppers contact you in one tap. Add a floating WhatsApp button, enter your business number with country code, and customize default greeting, colors, and button position. Optionally show a pre-chat popup. The widget is responsive, first, and managed fully from the Theme Editor—no coding or embedded admin needed—so you can provide quick, trusted support on every device.
- Add a floating WhatsApp button to your store in one click. No coding required.
- Customize the icon style,color, position,and welcome message to match your brand
- Control visibility by device (mobile/desktop) or hide on specific pages
- One-tap WhatsApp chat with your business number
- Custom greeting, colors, and button text
- Optional pre-chat popup for quick prompts
- 100% responsive; works across all themes
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartBack |  Friends2a WhatsApp Live Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartBack | Friends2a WhatsApp Live Chat |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 5(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartBack | Friends2a WhatsApp Live Chat |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | No monthly plan listed | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | Not published | Not published |
Listing
| Measure | CartBack | Friends2a WhatsApp Live Chat |
|---|---|---|
| Shopify category rank | #64(ahead) | #441 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | May 15, 2026 | Oct 7, 2025 |
| Languages | 1 | 1 |
| Developer | Emily Apps | Friends2a Technology |
FAQ
CartBack and Friends2a WhatsApp Live Chat: common questions
- Which has better reviews, CartBack or Friends2a WhatsApp Live Chat?
- On the Shopify App Store: CartBack 5.0 from 5 reviews and Friends2a WhatsApp Live Chat 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- CartBack lists 5 the others don’t mention, such as Agent avatar, AI chatbots, Auto-position, Cart page. Friends2a WhatsApp Live Chat lists 18 the others don’t mention, such as Backgrounds, Chat assignment, Chat buttons, Chat flows. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 16, 2026 for CartBack, Sep 20, 2026 for Friends2a WhatsApp Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 16, 2026 for CartBack, Sep 20, 2026 for Friends2a WhatsApp Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.