CartBack: WhatsApp Chat Button vs Chatio: WhatsApp Chat Button
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 16, 2026 for CartBack, Oct 14, 2026 for Chatio.
The short answer
- Only Chatio lists a free plan.
- Chatio lists 9 features CartBack’s listing doesn’t mention, including Business hours, Chat buttons, Color and font.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Pro
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartBack adds a floating WhatsApp chat button to every page of your store. One tap opens a WhatsApp chat with your business number and a message you choose already typed in; on a computer it opens WhatsApp Web. It works with WhatsApp and WhatsApp Business numbers. Set your number, pre-filled message, greeting, position, and color in CartBack, with a live preview.
Turn Conversations Into Sales — With WhatsApp & Messenger WA Chat Button Pro adds a beautiful, fully customizable WhatsApp and Facebook Messenger chat button to your Shopify store. With a single click, shoppers can reach you on their favourite messaging platform — making it easier than ever to answer questions, build trust, and close sales.
- Add a floating WhatsApp button to your store in one click. No coding required.
- Customize the icon style,color, position,and welcome message to match your brand
- Control visibility by device (mobile/desktop) or hide on specific pages
- Sticky WhatsApp chat button — floats on all store pages, fully responsive
- Facebook Messenger chat integration — connect your Facebook Page in seconds
- Buy with WhatsApp button — product-page button pre-filled with product details
- Dual channel support — run WhatsApp and Messenger simultaneously
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartBack |  Chatio |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartBack | Chatio |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 5 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
CartBack and Chatio: common questions
- Is CartBack or Chatio cheaper?
- Only Chatio lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartBack lists 4 the others don’t mention, such as Agent avatar, AI chatbots, Auto-position, Cart page. Chatio lists 9 the others don’t mention, such as Business hours, Chat buttons, Color and font, Custom text. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 16, 2026 for CartBack, Oct 14, 2026 for Chatio; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 16, 2026 for CartBack, Oct 14, 2026 for Chatio. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.