CartAmp vs Chatonbo AI Chatbot ‑ LiveChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CartAmp, Oct 14, 2026 for Chatonbo AI Chatbot.
The short answer
- Both list a free plan. Paid plans start at $29/month for CartAmp and $19/month for Chatonbo AI Chatbot.
- Chatonbo AI Chatbot lists 12 features CartAmp’s listing doesn’t mention, including Agent avatar, Business hours, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 10 AI conversations per month
- · AI-powered product recommendations
- · Basic chat widget for your store
- · Product catalog sync
Starter
- · 150 AI conversations per month
- · AI-powered product recommendations
- · Automatic product sync
- · Customizable chat widget
- · Email support
Power Store
- · 1300 AI conversations per month
- · AI-powered product recommendations
- · Automatic product sync
- · Customizable chat widget
- · Email support
Enterprise
- · 5,500 AI conversations
- · AI-powered product recommendations
- · Automatic product sync
- · Dedicated priority support
- · Fully customizable chat widget
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartAmp is an emotionally aware sales chatbot that supports shoppers by recognizing intent, tone, and hesitation. It offers clear answers, personalized guidance, and product suggestions tailored to each visitor. The assistant adapts in real time, understands complex catalog details, and creates a smoother, more human experience that helps customers feel informed, reassured, and confident as they browse, compare…
Chatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
- Emotion-aware chatbot that adapts responses to each shopper’s mood and intent.
- Personalized product suggestions that match customer needs in real time.
- Instant answers to catalog, sizing, shipping, and return questions.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartAmp |  Chatonbo AI Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartAmp | Chatonbo AI Chatbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartAmp | Chatonbo AI Chatbot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $19/month(ahead) |
| Longest free trial | 7 days | 30 days |
| Plans listed | 4 | 3 |
Listing
| Measure | CartAmp | Chatonbo AI Chatbot |
|---|---|---|
| Shopify category rank | #755 | #88(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jan 9, 2026 | May 21, 2026 |
| Languages | 1 | 1 |
| Developer | ProcessUs Solutions Inc. | Chatonbo |
FAQ
CartAmp and Chatonbo AI Chatbot: common questions
- Is CartAmp or Chatonbo AI Chatbot cheaper?
- Both list a free plan. Paid plans start at $29/month for CartAmp and $19/month for Chatonbo AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartAmp lists 1 the others don’t mention, such as Multi-language. Chatonbo AI Chatbot lists 12 the others don’t mention, such as Agent avatar, Business hours, Cart recovery, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CartAmp, Oct 14, 2026 for Chatonbo AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CartAmp, Oct 14, 2026 for Chatonbo AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.