CartAI Assistant‑Ourava vs Relay: AI SMS Cart Recovery
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for CartAI Assistant‑Ourava, Oct 19, 2026 for Relay.
The short answer
- Only CartAI Assistant‑Ourava lists a free plan. Paid plans start at $29/month for CartAI Assistant‑Ourava and $29/month for Relay.
- CartAI Assistant‑Ourava lists 2 features Relay’s listing doesn’t mention, including Email reminders, Multi-channel messaging.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 AI recovery email
- · 30-day recovery dashboard
- · AI emails from cart items
- · Full email & prompt logs
- · Optional discount in email
- · Persona: tone & assistant name
pro
- · 100 AI recovery emails / day
- · 30-day ROI dashboard
- · AI emails from cart items
- · Custom verified sender domain
- · Email logs with prompts
- · Persona, tone & discount options
business
- · 30-day recovery analytics
- · 500 AI recovery emails / day
- · AI-personalized cart recovery
- · Custom verified sender domain
- · Detailed send & prompt logs
- · Persona, tone & discount control
Spark
- · 400 credits per month ($0.1 overage)
- · AI two-way conversations, zero setup
- · Automatic discounts
- · Conversation logs (read-only)
- · Multi-currency support
- · Product sync every 7 days
Engage
- · 1,300 credits per month ($0.085 overage)
- · Everything in Spark, plus:
- · Product sync every 3 days
- · Up to 5 knowledge base documents
Convert
- · 3,850 credits per month ($0.075 overage)
- · Daily product sync
- · Everything in Engage, plus:
- · Priority support
- · Up to 15 knowledge base documents
Scale
- · 11.3K credits per month ($0.065 overage)
- · Everything in Convert, plus:
- · Founder-led onboarding
- · Product sync every 6 hours
- · Up to 50 knowledge base documents
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCartAI Assistant acts as your virtual sales representative, sending plain-text abandoned cart emails that feel human. By analyzing shopper first names, cart items, store tones, and your custom notes, it crafts personalized follow-ups that target the primary inbox.
When a customer leaves items at checkout, Relay sends them an SMS and starts a real two-way conversation. The AI knows your products, pricing, shipping, and policies. If a customer asks "does this come in blue?" or "how fast is delivery?", it answers with real data from your store. Relay tries to close at full price first. It only offers a discount if the customer genuinely needs a nudge.
- Crafts human-like, text-only recovery emails based on unique shopper context.
- Automatically reads cart items and store tone to generate tailored messages.
- Weaves your specific business updates or promos naturally into the AI text.
- Review and audit every generated prompt and sent email directly in your logs.
- AI sales agent trained to close, not just chat. Recovers carts through SMS.
- Auto-syncs products, pricing, policies, and inventory for real-time answers
- Margin-protecting discounts that only trigger as a last resort, not a default
- Multi-currency support that auto-detects the customer's local currency
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CartAI Assistant‑Ourava |  Relay |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CartAI Assistant‑Ourava | Relay |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CartAI Assistant‑Ourava | Relay |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $29/month | $29/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 3 | 4 |
Listing
| Measure | CartAI Assistant‑Ourava | Relay |
|---|---|---|
| Shopify category rank | #342 | #209(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jun 19, 2026 | May 13, 2026 |
| Languages | 1 | 1 |
| Developer | CoreLink | Relay |
FAQ
CartAI Assistant‑Ourava and Relay: common questions
- Is CartAI Assistant‑Ourava or Relay cheaper?
- Only CartAI Assistant‑Ourava lists a free plan. Paid plans start at $29/month for CartAI Assistant‑Ourava and $29/month for Relay. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- CartAI Assistant‑Ourava lists 2 the others don’t mention, such as Email reminders, Multi-channel messaging. Relay lists 2 the others don’t mention, such as Discount offers, SMS notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for CartAI Assistant‑Ourava, Oct 19, 2026 for Relay; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for CartAI Assistant‑Ourava, Oct 19, 2026 for Relay. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.