Cart Genie vs ProductGenie AI Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Only ProductGenie AI Agent lists a free plan. Paid plans start at $29/month for Cart Genie and $50/month for ProductGenie AI Agent.
- Cart Genie lists 14 features ProductGenie AI Agent’s listing doesn’t mention, including AI insights, Autocomplete, Cart upsell.
Head to head
starter
- · 200 chats/month (40 during 5-day trial)
- · AI shopping chat on your storefront
- · Add to cart with shopper confirm
- · Best-sellers and trending picks
- · Catalogue Q&A and product search
- · Conversion tracking in admin
growth
- · 500 chats/month
- · Bought-together insights
- · Everything in Starter
- · Gift finder and product compare
- · Most-asked questions report
- · Policy answers from your store
advanced
- · 1,200 chats/month
- · Chat → cart and order rates
- · Everything in Growth
- · Higher-volume catalogue Q&A
- · Priority for growing catalogues
- · Revenue influenced metrics
pro
- · 3,000 chats/month
- · Affinity / bought-together tree
- · Built for busy storefronts
- · Everything in Advanced
- · Full conversion funnel in admin
- · High-volume AI assistant
enterprise
- · 3,000 chats/month
- · Best for complex catalogues
- · Conversion and revenue insights
- · Everything in Pro
- · For brands that need top answer quality
- · Highest-quality AI replies
Free
- · 50 messages per month
Basic
- · 10,000 messages per month
- · Knowledge Base
Pro
- · 20,000 messages per month
- · AI Insights
- · Knowledge Base
Business
- · 50,000 messages per month
- · AI Insights
- · Knowledge Base
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureGenie Cart is an on-store AI shopping assistant for Shopify. Shoppers ask in plain language about products, gifts, bestsellers, and store policies. Answers stay grounded in your catalogue and policies. Shoppers confirm before anything is added to cart, then continue to your normal checkout.
ProductGenie helps merchants improve conversions and reduce support time by adding an AI shopping assistant to their store. The assistant instantly answers product questions using descriptions and reviews, helping customers make confident purchase decisions. Merchants can view all conversations, track insights, and customize the widget to match their brand — all with an easy one-click setup.
- Natural-language product search across your catalogue and metafields
- Bestsellers, gift help, and policy answers from your store content
- Shopper confirms before add-to-cart; checkout stays on your store
- Theme-aware widget styling and optional per-theme testing controls
- Instant AI Answers – Responds to customer questions 24/7 using your product data
- Analytics Dashboard – Tracks customer questions and provides actionable insights
- Customizable Widget – Match your brand’s style with full color, text, and layout
- Easy One-Click Setup – Install and launch the AI assistant in minutes with no co
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cart Genie |  ProductGenie AI Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Cart Genie | ProductGenie AI Agent |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cart Genie | ProductGenie AI Agent |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $29/month(ahead) | $50/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 5 | 4 |
Listing
| Measure | Cart Genie | ProductGenie AI Agent |
|---|---|---|
| Shopify category rank | #314 | Not enough data |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 7, 2026 | Dec 12, 2025 |
| Languages | 1 | 1 |
| Developer | Jackie Chan Tech | Analysta LLC |
FAQ
Cart Genie and ProductGenie AI Agent: common questions
- Is Cart Genie or ProductGenie AI Agent cheaper?
- Only ProductGenie AI Agent lists a free plan. Paid plans start at $29/month for Cart Genie and $50/month for ProductGenie AI Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Cart Genie lists 14 the others don’t mention, such as AI insights, Autocomplete, Cart upsell, Click-through rates. ProductGenie AI Agent lists 3 the others don’t mention, such as Activity tracking, AI insights, Analytics dashboard. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.