Captain Shipping Protection vs Guard: Order Edit & Protection

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 5, 2026 for Captain Shipping Protection, Oct 14, 2026 for Guard.

The short answer

  • On the Shopify App Store: Captain Shipping Protection 4.9 from 315 reviews and Guard 5.0 from 2 reviews.
  • Captain Shipping Protection lists 29 features Guard’s listing doesn’t mention, including Bundles, Cart drawer, Cart upsell.

Head to head

Detected stores

Captain Shipping Protection: 864
Guard: —

App Store reviews

Captain Shipping Protection: 315
Guard: 2

Stores added, 28 days

Captain Shipping Protection: 41
Guard: —
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
—
—
Categories
  • Warranties and insurance
  • Upsell and cross-sell
  • Warranties and insurance
  • Order editing
Languages
  • English
  • Chinese (Traditional)
  • Chinese (Simplified)
  • Japanese
  • +8 more
  • English
Launched
Aug 4, 2022
May 21, 2025
Built for Shopify
Built for Shopify
Not badged
Reviews per month
3 last full month
1 last full month
Detected stores
864active installs
  • Angel Studios Gift Factory
  • HB Beauty Bar
  • Good Shirts
  • Ryderwear
  • Legend London
+859 more
0active installs
Most common store size
1,001-5,000 products19%
—
Top countries
  • United States44%
  • Australia10%
  • Netherlands7%
—

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

0510JunDecFebAprJunAugOctCaptain Shipping Protection: 9 reviews in December 2025Captain Shipping Protection: 9 reviews in January 2026Captain Shipping Protection: 7 reviews in February 2026Captain Shipping Protection: 4 reviews in March 2026Captain Shipping Protection: 6 reviews in April 2026Captain Shipping Protection: 6 reviews in May 2026Captain Shipping Protection: 5 reviews in June 2026Captain Shipping Protection: 4 reviews in July 2026Captain Shipping Protection: 8 reviews in August 2026Captain Shipping Protection: 4 reviews in September 2026Captain Shipping Protection: 3 reviews in October 2026Guard: Order Edit & Protection: 1 reviews in June 2025Guard: Order Edit & Protection: 1 reviews in October 2025
Captain Shipping ProtectionGuardCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $11 to $49/month
—
Plans
Standard$11/month
14-day free trial3.99% shipping protection fee
  • · 24/7 live chat support
  • · Auto-translate for multi-language stores
  • · Claim portal with email updates
  • · Compatible with all store themes
  • · Flexible dynamic pricing
  • · Fully customizable cart widget
Plus$49/month
14-day free trial3.99% shipping protection fee
  • · Auto-translate for multi-language stores
  • · Claim portal with email updates
  • · Customizable cart & checkout widgets
  • · Dedicated account manager
  • · Flexible dynamic pricing
  • · For Shopify Plus only
Grow & SaveFree to install
First 50 orders free, $0.20 for shipping protection, $0.05 per tracked shipment
  • · Automation & A/B Testing
  • · Email, Phone and Live Chat support
  • · Free Shipping Upsell
  • · Only Pay For What Customers Use
  • · Order Tracking Portal
  • · Self-Service Order Editing
Coverage
34 of 49 features69%
20 of 49 features41%
Unique strengths
  • Bundles
  • Cart drawer
  • Cart upsell
  • Checkout upsell
  • +25 more
  • A/B testing
  • Address
  • Analytics
  • Auto-handling
  • +11 more
Order editing
0%0/9
100%9/9
Order management
0%0/3
100%3/3
Order updates
0%0/6
100%6/6
Upsell and cross-sell
100%18/18
0%0/18
Analytics
100%4/4
0%0/4
Customization
100%7/7
0%0/7
Offers and recommendations
100%7/7
0%0/7
Warranties and insurance
73%16/22
50%11/22
Claims management
17%1/6
83%5/6
Coverage type
100%8/8
13%1/8
Opt-in experience
88%7/8
63%5/8
29515onlybothonly
Captain Shipping ProtectionGuard49 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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—
How it sells itself

Captain Shipping Protection is a custom order protection solution built for Shopify. Keep package protection premium collections, increase order profits, customize your claims policy—no need for a third-party shipping insurance provider. (We are not an insurance firm and do NOT underwrite plans) Upsell digital products as shipping protection, and secured shipping cart checkout including subscription.

Shipment Guard tackles your biggest margin-impacting challenges in one platform. Unlike fragmented solutions, we combine self-service order editing, revenue-generating shipping protection, and automated claims. Your customers can modify orders without contacting support. You retain all shipping protection revenue. When issues arise, our system resolves them instantly. Result?

Key points
  • Offset the cost of lost & damaged shipments with digital products cart upsell
  • Offer shipping protection widget at checkout or via app blocks
  • Keep all the shipping protection fees, and add profits when claims are low
  • Route insurance protection fees back to you & increase your conversion rate
  • Self-service order editing without requiring customer support
  • Retain full shipping protection revenue
  • Rules-based claims processing to reduce support tickets
  • A/B testing tools to optimize protection margins
Screenshots
Captain Insurance Overview
Captain Insurance Upsell Customer AssuranceCaptain Insurance Cart WidgetCaptain Insurance Checkout Upsell for Shopify Plus
Allow customers to edit their orders without contacting support
Fully optimized for mobile.Create automated rules to instantly handle claimsWith full A/B testing + analytics to optimize every step

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCaptain Shipping ProtectionGuard
Detected stores864as of Nov 5, 2026Not published
Net store change, 28 days+15estimated0estimated
Stores added, 28 days41new and returningNot enough data
Big-brand share23%of stores of known sizeNot enough data
Top store categoriesApparel & Accessories, Health & Beauty, Home & GardenNot published
Top store countriesUnited States, Australia, NetherlandsNot published

Reviews

MeasureCaptain Shipping ProtectionGuard
App Store rating4.9 ★5.0 ★(ahead)
App Store reviews315(ahead)2
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more in24%Not enough data

Pricing

MeasureCaptain Shipping ProtectionGuard
Free planNot listedNot listed
Lowest paid monthly plan$11/monthNo monthly plan listed
Longest free trial14 daysNot listed
Plans listed21

Listing

MeasureCaptain Shipping ProtectionGuard
Shopify category rank#30in Upsell and cross-sellNot enough data
Shopify App Charts#13 on Featured by Shopify in Upsell and cross-sellNot on this week’s charts
Built for ShopifyYesNo
LaunchedAug 4, 2022May 21, 2025
Languages12English, Chinese (Traditional), Chinese (Simplified)1English
DeveloperCaptain InsureShipment Guard

FAQ

Captain Shipping Protection and Guard: common questions

Which has better reviews, Captain Shipping Protection or Guard?
On the Shopify App Store: Captain Shipping Protection 4.9 from 315 reviews and Guard 5.0 from 2 reviews.
What features does each app list that the other doesn’t?
Captain Shipping Protection lists 29 the others don’t mention, such as Bundles, Cart drawer, Cart upsell, Checkout upsell. Guard lists 15 the others don’t mention, such as A/B testing, Address, Analytics, Auto-handling. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 5, 2026 for Captain Shipping Protection, Oct 14, 2026 for Guard; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 5, 2026 for Captain Shipping Protection, Oct 14, 2026 for Guard. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.