Candidly: Product Reviews Q&A vs Gleam Reviews
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 10, 2026 for Candidly, Oct 14, 2026 for Gleam Reviews.
The short answer
- Both list a free plan. Paid plans start at $9.99/month for Candidly and $19/month for Gleam Reviews.
- Candidly lists 4 features Gleam Reviews’s listing doesn’t mention, including All reviews page, Filtering, Rich snippets.
Head to head
- United States
Free Plan
- · 100 review requests
- · Customizable email templates
- · Q&A
Basic Plan
- · 500 review requests
- · Customizable email templates
- · Q&A
- · Reward incentives
- · Unlimited custom questions
Pro Plan
- · 2000 review requests
- · Customizable email templates
- · Q&A
- · Reward incentives
- · Unlimited custom questions
Advanced Plan
- · 10000 review requests
- · Customizable email templates
- · Q&A
- · Reward incentives
- · Unlimited custom questions
Free
- · All 13 storefront widgets
- · CSV import + export
- · Magic-link email invitations
- · Photo + video reviews
- · Reward discount codes
- · Up to 25 reviews per month
Pro
- · AI auto-reply on every review
- · AI moderation (spam, abuse, more)
- · AI sentiment analysis with Claude
- · Email alerts on negative reviews
- · Email alerts on negative reviews
- · Gleam Mail - built-in invitations
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCandidly is an all-inclusive product reviews app with Q&A, automated review request, and custom question functionality. Configure initial and follow up review requests while customizing your review form with multiple choice questions, and optionally displaying the answers in reviews, to gain valuable insights from your customers.
Gleam collects product reviews with photos, Q&A, and UGC. AI features add insight: sentiment analysis flags reviews where text doesn't match the rating, auto-reply drafts on-brand responses, and moderation catches spam and abuse. Built-in email handles invitations and thank-you messages with custom templates. Reward reviewers with auto-generated discount codes. 12 widgets adapt to any theme.
- Attach custom multiple choice questions to your review forms
- Send automated initial and follow up review requests
- Configure various types of reward incentives to encourage quality reviews
- AI catches when a 5-star rating actually contains a complaint
- AI drafts thoughtful replies that match your brand tone
- Built-in email automation — no separate email service required
- UGC Showcase Wall — customer photos alongside your product reviews
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Candidly |  Gleam Reviews |
|---|---|---|
| Detected stores | 1 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Home & Garden | Not published |
| Top store countries | United States | Not published |
Reviews
| Measure | Candidly | Gleam Reviews |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Candidly | Gleam Reviews |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $19/month |
| Longest free trial | Not listed | 14 days |
| Plans listed | 4 | 2 |
Listing
| Measure | Candidly | Gleam Reviews |
|---|---|---|
| Shopify category rank | Not enough data | #298 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 18, 2025 | May 14, 2026 |
| Languages | 1 | 1 |
| Developer | MotionSoftware | Digital Raise |
FAQ
Candidly and Gleam Reviews: common questions
- Is Candidly or Gleam Reviews cheaper?
- Both list a free plan. Paid plans start at $9.99/month for Candidly and $19/month for Gleam Reviews. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Candidly lists 4 the others don’t mention, such as All reviews page, Filtering, Rich snippets, Video reviews. Gleam Reviews lists 4 the others don’t mention, such as Badges, Carousels, Import and export, Testimonials. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 10, 2026 for Candidly, Oct 14, 2026 for Gleam Reviews; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 10, 2026 for Candidly, Oct 14, 2026 for Gleam Reviews. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.