Cancel My Order vs Withdraw Order: EU Withdrawal
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cancel My Order, Nov 9, 2026 for Withdraw Order.
The short answer
- Paid plans start at $5/month for Cancel My Order and $19.99/month for Withdraw Order.
- Withdraw Order lists 2 features Cancel My Order’s listing doesn’t mention, including Cancellations, Status updates.
Head to head
- Denmark
- Finland
- Greece
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro
All-in-one Plan
- · Auto-confirmation email with timestamp
- · Auto-sync to any returns-solution
- · EU 2023/2673 compliant button & form
- · EU languages - form, emails & dashboard
- · Order-number + E-mail only needed.
- · Status workflow dashboard incl. exports
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCancelMyOrder lets your customers cancel or withdraw their own orders through a simple form on your storefront, without contacting support. When a customer enters their name, email, and order number, the app looks up the order and applies a 14-day withdrawal window based on EU consumer law. Orders that have not shipped yet are cancelled and refunded automatically.
Since 2026, the EU Directive 2023/2673 will make you legally required to offer a withdraw button. Add the legally required button today, get compliant in less than 2 minutes. Customers can submit their withdrawal directly in your store – no login needed. A confirmation email is sent automatically, keeping you covered legally without any manual work. Set up in minutes, no coding required.
- Customer self-service form to cancel or withdraw their own orders
- Automatic cancellation and refund for orders not yet shipped
- Shipped orders tagged and noted as return requests for your team
- 14-day cancellation window based on EU consumer law
- Easy cancellation on a fully customizable page
- Cancellation button in your thank you & status page
- Automated & customizable emails
- Link already fulfilled orders to your existing return soulution
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cancel My Order |  Withdraw Order |
|---|---|---|
| Detected stores | Not published | 56 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories, Sporting Goods, Health & Beauty |
| Top store countries | Not published | Denmark, Finland, Greece |
Reviews
| Measure | Cancel My Order | Withdraw Order |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 9 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cancel My Order | Withdraw Order |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $5/month(ahead) | $19.99/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 1 | 1 |
Listing
| Measure | Cancel My Order | Withdraw Order |
|---|---|---|
| Shopify category rank | #66 | #36 |
| Shopify App Charts | Not on this week’s charts | #11 on Rookies in Legal |
| Built for Shopify | No | Yes |
| Launched | Jun 25, 2026 | May 25, 2026 |
| Languages | 1 | 1 |
| Developer | Mindthemedia ApS | Returnflows Systems ApS |
FAQ
Cancel My Order and Withdraw Order: common questions
- Is Cancel My Order or Withdraw Order cheaper?
- Paid plans start at $5/month for Cancel My Order and $19.99/month for Withdraw Order. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Withdraw Order lists 2 the others don’t mention, such as Cancellations, Status updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cancel My Order, Nov 9, 2026 for Withdraw Order; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cancel My Order, Nov 9, 2026 for Withdraw Order. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.