Cancel My Order vs Orderify ‑ Order Edit Cancel
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Cancel My Order, Nov 9, 2026 for Orderify.
The short answer
- Paid plans start at $5/month for Cancel My Order and $4.99/month for Orderify.
- Orderify lists 13 features Cancel My Order’s listing doesn’t mention, including Address, Analytics, Cancellations.
Head to head
Let customers edit, cancel and reorder instantly
- United States
- India
- Japan
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Pro
Shopify Basic
- · Unlimited for stores on "Basic plan"
Shopify
- · Unlimited for stores on "Shopify plan"
Shopify Advanced
- · Unlimited for stores on "Advanced plan"
Shopify Plus
- · Unlimited for stores on "Shopify Plus"
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCancelMyOrder lets your customers cancel or withdraw their own orders through a simple form on your storefront, without contacting support. When a customer enters their name, email, and order number, the app looks up the order and applies a 14-day withdrawal window based on EU consumer law. Orders that have not shipped yet are cancelled and refunded automatically.
Shoppers often make order mistakes and are stuck waiting for a fix. Customer support spends a lot of time fixing these mistakes. Orderify lets customers edit and cancel orders on their own. It also increases sales with one-click reordering. Orderify improves the customer experience, decreases customer support costs and increases orders.
- Customer self-service form to cancel or withdraw their own orders
- Automatic cancellation and refund for orders not yet shipped
- Shipped orders tagged and noted as return requests for your team
- 14-day cancellation window based on EU consumer law
- Your customers can cancel orders on their own.
- Your customers can edit orders on their own.
- Your customers can easily reorder any previous order.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Cancel My Order |  Orderify |
|---|---|---|
| Detected stores | Not published | 1,165 |
| Net store change, 28 days | 0 | −4 |
| Stores added, 28 days | Not enough data | 8 |
| Big-brand share | Not enough data | 36% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco |
| Top store countries | Not published | United States, India, Japan |
Reviews
| Measure | Cancel My Order | Orderify |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 70 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Cancel My Order | Orderify |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $5/month | $4.99/month(ahead) |
| Longest free trial | 7 days | 30 days |
| Plans listed | 1 | 4 |
Listing
| Measure | Cancel My Order | Orderify |
|---|---|---|
| Shopify category rank | #66 | #40 |
| Shopify App Charts | Not on this week’s charts | #3 in Helpdesk |
| Built for Shopify | No | Yes |
| Launched | Jun 25, 2026 | May 2, 2016 |
| Languages | 1 | 1 |
| Developer | Mindthemedia ApS | Customer First focus |
FAQ
Cancel My Order and Orderify: common questions
- Is Cancel My Order or Orderify cheaper?
- Paid plans start at $5/month for Cancel My Order and $4.99/month for Orderify. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Orderify lists 13 the others don’t mention, such as Address, Analytics, Cancellations, Customer notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Cancel My Order, Nov 9, 2026 for Orderify; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Cancel My Order, Nov 9, 2026 for Orderify. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.