Can I Help vs Chatty AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Can I Help, Nov 12, 2026 for Chatty AI Chatbot & Live Chat.
The short answer
- Both list a free plan. Paid plans start at $59/month for Can I Help and $19.99/month for Chatty AI Chatbot & Live Chat.
- Chatty AI Chatbot & Live Chat lists 30 features Can I Help’s listing doesn’t mention, including Accordions, Agent analytics, AI generation.
Head to head
- United States
- United Kingdom
- Australia
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Helpdesk for chat & email tickets
- · No credit card required
- · Unlimited tickets and seats
- · Upgrade anytime to add AI
Starter
- · 1,000 AI credits/mo
- · AI agent assist for your team
- · AI chat & email responses
- · Test AI before going live
Growth
- · 3,000 AI credits/mo
- · AI agent assist for your team
- · AI answers customer phone calls
- · AI chat & email responses
- · Test AI before going live
Free
- · 50 AI conversations/ month
- · AI answers FAQs & recommends products
- · AI trained up to 200 products
- · After-hours auto reply + saved replies
- · Email connect
- · Unlimited human conversation
Basic
- · 100 AI conversations/ month
- · 12-month chat history
- · 5 members
- · AI order tracking
- · Basic analytics
- · Multi-channel inbox
Pro
- · 500 AI conversations /month
- · AI Shopping assistant
- · AI reply on socials
- · Advanced analytics
- · Auto-recover abandoned carts
- · Pro AI model - smarter & higher accuracy
Plus
- · 1000 AI conversations /month
- · AI Shopping assistant
- · AI analytics consultant
- · API & MCP access
- · Pro AI model higher accuracy
- · Train AI with up to 20,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCan I Help delivers 24/7 AI support that drives sales and resolves issues across chat, email, and phone. Your AI concierge answers customer phone calls, responds to emails, and chats with visitors on your website — all automatically. Get started free with a helpdesk to manage your tickets, then unlock AI-powered responses with credit-based plans starting at $59/mo.
No time to sell 24/7? Let Chatty AI sales agent handle it with live chat & helpdesk. An AI chat answers pre-sale product questions and knows your products and inventory. The AI Agent recommends products, upsells, applies store discounts, sends checkout links and proactively recovers abandoned carts. It tracks orders, translates chats and hands off to a human when asked.
- Success-based: Value tied to AI successfully resolving issues!
- 24/7 support across chat, email, and phone with instant AI responses
- Product recommendations and order lookup to drive sales and conversions
- No-code platform to customize AI personality and teach workflows/policies
- Live chat: Provide instant customer support to engage and boost sales
- FAQs hub: Create a FAQs hub to empower customers to find answers on their own
- Beautiful chat widget: Customize chat widget to match your brand in few clicks
- Order tracking: Let customers check order status on the go easily
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Can I Help | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Detected stores | Not published | 8,362 |
| Net store change, 28 days | 0 | −26 |
| Stores added, 28 days | Not enough data | 94 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, Australia |
Reviews
| Measure | Can I Help | Chatty AI Chatbot & Live Chat |
|---|---|---|
| App Store rating | Not published | 4.9 ★ |
| App Store reviews | Not published | 1,897 |
| New reviews, 28 days | Not enough data | 17 |
| Reviewers a year or more in | Not enough data | 7% |
Pricing
| Measure | Can I Help | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $59/month | $19.99/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 4 |
Listing
| Measure | Can I Help | Chatty AI Chatbot & Live Chat |
|---|---|---|
| Shopify category rank | #166 | #4 |
| Shopify App Charts | Not on this week’s charts | #91 on the Shoplist 100 |
| Built for Shopify | No | Yes |
| Launched | Dec 15, 2025 | Jun 9, 2022 |
| Languages | 1 | 1 |
| Developer | Can I Help | Chatty AI Sales Agent - For live chat & helpdesk |
FAQ
Can I Help and Chatty AI Chatbot & Live Chat: common questions
- Is Can I Help or Chatty AI Chatbot & Live Chat cheaper?
- Both list a free plan. Paid plans start at $59/month for Can I Help and $19.99/month for Chatty AI Chatbot & Live Chat. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Can I Help lists 17 the others don’t mention, such as AI responses, AI summaries, Analytics, Auto-assign. Chatty AI Chatbot & Live Chat lists 30 the others don’t mention, such as Accordions, Agent analytics, AI generation, Behavior tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Can I Help, Nov 12, 2026 for Chatty AI Chatbot & Live Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Can I Help, Nov 12, 2026 for Chatty AI Chatbot & Live Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.