CallFlows ‑ AI Phone Agent vs RingOwl‑ AI Phone Agent
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 26, 2026 for CallFlows, Oct 14, 2026 for RingOwl‑ AI Phone Agent.
The short answer
- Paid plans start at $39/month for CallFlows and $10/month for RingOwl‑ AI Phone Agent.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Basic
- · 100 minutes + 100 extra during trial
- · 2 simultaneous incoming calls
- · Call analytics
- · Call transcription + audio recording
- · Check orders, store policies and pages
- · Fully customizable, unlimited edits
Advanced
- · $0.16 per additional minute
- · 10 simultaneous incoming calls
- · 450 minutes
- · AI Sales Impact analysis
- · Access to Beta features
- · Audio recordings playback and download
Pro
- · $0.14 per additional minute
- · 1600 minutes
- · 25 simultaneous incoming calls
- · AI Sentiment analysis and score
- · Access to Beta features
- · Priority support — response in 4h
Lite
- · 24/7 AI call answering
- · 50 call minutes / month
- · AI summaries for every call
- · Call recordings and transcripts
- · Dedicated business phone number
- · Forward calls from your existing number
Starter
- · 24/7 AI call answering
- · 250 call minutes / month
- · AI summaries for every call
- · Call recordings and transcripts
- · Dedicated business phone number
- · Forward calls from your existing number
Growth
- · 24/7 AI call answering
- · 600 call minutes / month
- · AI summaries for every call
- · Call recordings and transcripts
- · Dedicated business phone number
- · Forward calls from your existing number
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCallFlows AI adds an autonomous AI phone agent to your store. It answers in the caller’s language, checks order status by phone, inventory, tracking info, handles sales, shipping/returns/exchanges policies, and transfers complex cases to staff. Agent Skills for actions like refunds, placing an order, etc It handles concurrent calls, provides analytics, and saves transcripts and audio recordings in the Admin.
RingOwl is an AI answering service that picks up your store's phone 24/7. On install, it builds an AI receptionist from your Shopify products and pages, so it can answer customer questions about your catalog, shipping, and hours in a natural voice. It takes messages and captures callers as leads. Review call recordings, transcripts, and AI summaries in your dashboard.
- Voice responses generated in real-time from live data
- Checking order status, product info or store policies like Refund, Privacy, etc.
- Handles multiple simultaneous inbound calls
- Smart call routing to human agents if needed
- Answers your store's calls 24/7 and captures callers as lead
- Learns your products, pages, and hours from your store automatically
- Turns caller into a lead with recordings, transcripts, and AI summaries
- Keep your existing number — just forward calls when you're busy or closed
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CallFlows |  RingOwl‑ AI Phone Agent |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CallFlows | RingOwl‑ AI Phone Agent |
|---|---|---|
| App Store rating | 3.2 ★ | Not published |
| App Store reviews | 7 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CallFlows | RingOwl‑ AI Phone Agent |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $39/month | $10/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 3 | 3 |
Listing
| Measure | CallFlows | RingOwl‑ AI Phone Agent |
|---|---|---|
| Shopify category rank | #39 | #55 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | May 6, 2025 | Jun 12, 2026 |
| Languages | 1 | 1 |
| Developer | Call Flows Ltd. | Sidepanda Services LLP |
FAQ
CallFlows and RingOwl‑ AI Phone Agent: common questions
- Is CallFlows or RingOwl‑ AI Phone Agent cheaper?
- Paid plans start at $39/month for CallFlows and $10/month for RingOwl‑ AI Phone Agent. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 26, 2026 for CallFlows, Oct 14, 2026 for RingOwl‑ AI Phone Agent; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 26, 2026 for CallFlows, Oct 14, 2026 for RingOwl‑ AI Phone Agent. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.