CallCRM Click to Call vs Click2Chat ‑ WhatsApp Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of May 27, 2026 for CallCRM Click to Call, Nov 8, 2026 for Click2Chat.
The short answer
- Only Click2Chat lists a free plan.
- Click2Chat lists 1 features CallCRM Click to Call’s listing doesn’t mention, including Live chat.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Custom Button Text
- · Custom Phone Number
- · Fast & Lightweight
- · Forever Free
- · Mobile-Friendly
- · WhatsApp Button
Quotes & Sales Pro
- · 24/7 Live Support
- · Create orders in Shopify in one click
- · Everything in the Free plan
- · Manage all customer quotes in one place
- · Negotiate prices and send offers
- · Receive customer quotation requests
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCallCRM Click to Call adds a floating call button to your online store. Shoppers tap the button on their phone to dial the number you set, so they can reach you without hunting for contact details. Turn on the CallCRM Call Button app embed in the theme editor. Enter your phone number with country code, and choose button color, icon color, corner position, and an optional label.
Click2Chat - WhatsApp Chat allows you to add a free, customizable WhatsApp chat button to your Shopify store so customers can contact you instantly. Display it sitewide, connect your WhatsApp number, and customize the button text, colors, and position. No coding required. Need more?
- Floating call button on every storefront page
- One-tap dialing on mobile with your business phone number
- Customize button color, icon color, and bottom corner position
- Displays a stylish WhatsApp button on every page of your store
- Connect any WhatsApp number – customers will chat directly with that number.
- Change the label to anything like “Chat with us”, “WhatsApp Now”.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CallCRM Click to Call |  Click2Chat |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CallCRM Click to Call | Click2Chat |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 11 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CallCRM Click to Call | Click2Chat |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | No monthly plan listed | $6.99/month |
| Longest free trial | Not listed | 7 days |
| Plans listed | Not published | 2 |
Listing
| Measure | CallCRM Click to Call | Click2Chat |
|---|---|---|
| Shopify category rank | #207 | #24 |
| Shopify App Charts | Not on this week’s charts | #18 on Pricing moves in Chat |
| Built for Shopify | No | Yes |
| Launched | May 25, 2026 | Feb 27, 2026 |
| Languages | 1 | 1 |
| Developer | thakor web design | Ecommerce Storez |
FAQ
CallCRM Click to Call and Click2Chat: common questions
- Is CallCRM Click to Call or Click2Chat cheaper?
- Only Click2Chat lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Click2Chat lists 1 the others don’t mention, such as Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of May 27, 2026 for CallCRM Click to Call, Nov 8, 2026 for Click2Chat; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of May 27, 2026 for CallCRM Click to Call, Nov 8, 2026 for Click2Chat. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.