CallbackRequest vs SimpleCall ‑ Click to Call
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- On the Shopify App Store: CallbackRequest 5.0 from 1 reviews and SimpleCall 3.8 from 15 reviews.
- Only CallbackRequest lists a free plan. Paid plans start at $9/month for CallbackRequest and $1.49/month for SimpleCall.
- CallbackRequest lists 5 features SimpleCall’s listing doesn’t mention, including Contacts, Forms, Pop-ups.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Phone, SMS, and WhatsApp selection
- · Up to 10 leads per month
Basic
- · Phone, SMS, and WhatsApp selection
- · Real-time SMS alerts
- · Up to 20 leads per month
Professional
- · Phone, SMS, and WhatsApp selection
- · Real-time SMS alerts
- · Up to 100 leads per month
Enterprise
- · Phone, SMS, and WhatsApp selection
- · Real-time SMS alerts
- · Unlimited leads per month
Standard plan
- · fully customizable click-to-call button
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design.
We have developed a unique solution that allows you to add a click-to-call button to the bottom of your website. Perfect for all types of businesses that look to generate more leads by phone. User experience is our top priority. That’s why we have built a user-friendly environment with plenty of customization options which is ideal for store owners with no coding skills.
- Highly customizable - select your own colors and labels
- Available 24/7 - customers can request to be called back at any time
- GDPR-compliant - we display your privacy policy and a checkbox for EU customers
- No code necessary - you don't have to modify your store's theme files
- Available on all devices. Works great on both desktop and mobile.
- Two different layouts. Choose between Sticky Bottom Bar and Floating Button.
- Easy settings. Change the CTA’s layout, color, text, position, size, etc.
- Limit the pages on which the click-to-call button should be visible.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CallbackRequest |  SimpleCall |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CallbackRequest | SimpleCall |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 3.8 ★ |
| App Store reviews | 1 | 15(ahead) |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CallbackRequest | SimpleCall |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $9/month | $1.49/month(ahead) |
| Longest free trial | Not listed | 3 days |
| Plans listed | 4 | 1 |
Listing
| Measure | CallbackRequest | SimpleCall |
|---|---|---|
| Shopify category rank | #132 | #68(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 15, 2019 | Jun 1, 2020 |
| Languages | 1 | 1 |
| Developer | ShopFox | flowzy |
FAQ
CallbackRequest and SimpleCall: common questions
- Is CallbackRequest or SimpleCall cheaper?
- Only CallbackRequest lists a free plan. Paid plans start at $9/month for CallbackRequest and $1.49/month for SimpleCall. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, CallbackRequest or SimpleCall?
- On the Shopify App Store: CallbackRequest 5.0 from 1 reviews and SimpleCall 3.8 from 15 reviews.
- What features does each app list that the other doesn’t?
- CallbackRequest lists 5 the others don’t mention, such as Contacts, Forms, Pop-ups, SMS pop-ups. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.