CallbackRequest vs Mega Callback

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CallbackRequest, Nov 3, 2026 for Mega Callback.

The short answer

  • On the Shopify App Store: CallbackRequest 5.0 from 1 reviews and Mega Callback 5.0 from 14 reviews.
  • Both list a free plan. Paid plans start at $9/month for CallbackRequest and $9.99/month for Mega Callback.
  • Mega Callback lists 10 features CallbackRequest’s listing doesn’t mention, including Analytics, Bookings, Business hours.

Head to head

Detected stores

CallbackRequest: —
Mega Callback: 36

App Store reviews

CallbackRequest: 1
Mega Callback: 14

Stores added, 28 days

CallbackRequest: —
Mega Callback: 1
Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch

Add a "Request Callback" button to your store

Schedule quick phone calls back to your customers efficiently

Categories
  • Forms
  • Pop-ups
  • Forms
  • Chat
Languages
  • English
  • English
Launched
Aug 15, 2019
May 28, 2018
Built for Shopify
Not badged
Not badged
Reviews per month
—
1 last full month
Detected stores
0active installs
36active installs
  • An'ge Pro
  • VUDU Performance
  • VMAT
  • Nismaaya Decor
  • Northern Saunas
+31 more
Most common store size
—
101-200 products22%
Top countries
—
  • United States19%
  • United Kingdom11%
  • Australia8%

Momentum

New reviews each month

Review pace is the clearest public read on how fast an app is winning new merchants.

012AugAprOctFebMarSepAugCallbackRequest: 2 reviews in August 2019Mega Callback: 1 reviews in March 2021Mega Callback: 1 reviews in April 2021Mega Callback: 1 reviews in August 2021Mega Callback: 1 reviews in October 2021Mega Callback: 1 reviews in November 2021Mega Callback: 1 reviews in February 2022Mega Callback: 2 reviews in June 2022Mega Callback: 1 reviews in March 2023Mega Callback: 1 reviews in December 2023Mega Callback: 1 reviews in September 2024Mega Callback: 1 reviews in April 2025Mega Callback: 1 reviews in August 2025
CallbackRequestMega CallbackCompleted months only
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $79/month
From $0 to $29.99/month
Plans
FreeFree
  • · Phone, SMS, and WhatsApp selection
  • · Up to 10 leads per month
Basic$9/month
  • · Phone, SMS, and WhatsApp selection
  • · Real-time SMS alerts
  • · Up to 20 leads per month
Professional$19/month
  • · Phone, SMS, and WhatsApp selection
  • · Real-time SMS alerts
  • · Up to 100 leads per month
Enterprise$79/month
  • · Phone, SMS, and WhatsApp selection
  • · Real-time SMS alerts
  • · Unlimited leads per month
DemoFree
  • · 25 free callback leads
  • · callback status tracking
  • · detailed callbacks history
  • · email reporting
  • · statistics
Standard$9.99/month
  • · Unlimited number of callbacks / leads
  • · callback status tracking
  • · detailed callbacks history
  • · email reporting
  • · immediate alerts
  • · statistics
Enterprise$29.99/month
  • · 24/7 support
  • · Shopify Flow triggers
  • · Zendesk integration
  • · customizations according to your brief
  • · everything in Standard
Coverage
5 of 15 features33%
10 of 15 features67%
Unique strengths
  • Contacts
  • Forms
  • Pop-ups
  • SMS pop-ups
  • +1 more
  • Analytics
  • Bookings
  • Business hours
  • Callback
  • +6 more
Chat
0%0/3
100%3/3
Customization
0%0/2
100%2/2
Real-time messaging
0%0/1
100%1/1
Forms
30%3/10
70%7/10
Customization
0%0/2
100%2/2
Data management
0%0/4
100%4/4
Form types
75%3/4
25%1/4
Pop-ups
100%2/2
0%0/2
Pop-up types
100%2/2
0%0/2
5010onlybothonly
CallbackRequestMega Callback15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
  • Phone
  • SMS
  • WhatsApp
  • Shopify Flow
  • call
  • callback
  • request
  • CTI
  • twilio
  • Zendesk
How it sells itself

CallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design.

Mega Callback helps you grow your business. You will be able to call back your customers faster than your competitors thus sell faster. Mega Callback will help your store to look finished. From customers perspective it's important to purchase from the store they can trust.

Key points
  • Highly customizable - select your own colors and labels
  • Available 24/7 - customers can request to be called back at any time
  • GDPR-compliant - we display your privacy policy and a checkbox for EU customers
  • No code necessary - you don't have to modify your store's theme files
  • Call back your customers faster than your competitors thus sell faster.
  • Easily get in touch with your prospective client in a suitable time.
  • Mega Callback will allow to set your availability time and working days.
Screenshots
App settings
Floating button on sample storeRequest call back popup sample
Callback request popup – button that helps to get new leads
Callback button on iOSSchedule a call – phone number, name, date and time fieldsCallback requests list – statistics and tracking system

Installed with

CallbackRequest5.0(1)Mega Callback5.0(14)

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCallbackRequestMega Callback
Detected storesNot published36as of Nov 3, 2026
Net store change, 28 days0estimated+1estimated
Stores added, 28 daysNot enough data1new and returning
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedHome & Garden, Business & Industrial, Apparel & Accessories
Top store countriesNot publishedUnited States, United Kingdom, Australia

Reviews

MeasureCallbackRequestMega Callback
App Store rating5.0 ★5.0 ★
App Store reviews114(ahead)
New reviews, 28 days00
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCallbackRequestMega Callback
Free planYesYes
Lowest paid monthly plan$9/month(ahead)$9.99/month
Longest free trialNot listedNot listed
Plans listed43

Listing

MeasureCallbackRequestMega Callback
Shopify category rank#132in Forms#80(ahead)in Forms
Shopify App ChartsNot on this week’s charts#23 in Forms
Built for ShopifyNoNo
LaunchedAug 15, 2019May 28, 2018
Languages1English1English
DeveloperShopFoxArchitechpro OÜ

FAQ

CallbackRequest and Mega Callback: common questions

Is CallbackRequest or Mega Callback cheaper?
Both list a free plan. Paid plans start at $9/month for CallbackRequest and $9.99/month for Mega Callback. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
Which has better reviews, CallbackRequest or Mega Callback?
On the Shopify App Store: CallbackRequest 5.0 from 1 reviews and Mega Callback 5.0 from 14 reviews.
What features does each app list that the other doesn’t?
CallbackRequest lists 5 the others don’t mention, such as Contacts, Forms, Pop-ups, SMS pop-ups. Mega Callback lists 10 the others don’t mention, such as Analytics, Bookings, Business hours, Callback. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CallbackRequest, Nov 3, 2026 for Mega Callback; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CallbackRequest, Nov 3, 2026 for Mega Callback. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.