CallbackRequest vs Contact Button ‑ Widget Apps
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for CallbackRequest, Oct 14, 2026 for Contact Button.
The short answer
- On the Shopify App Store: CallbackRequest 5.0 from 1 reviews and Contact Button 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $9/month for CallbackRequest and $5/month for Contact Button.
- Contact Button lists 10 features CallbackRequest’s listing doesn’t mention, including Analytics, Applications, Bookings.
Head to head
Add a "Request Callback" button to your store
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · Phone, SMS, and WhatsApp selection
- · Up to 10 leads per month
Basic
- · Phone, SMS, and WhatsApp selection
- · Real-time SMS alerts
- · Up to 20 leads per month
Professional
- · Phone, SMS, and WhatsApp selection
- · Real-time SMS alerts
- · Up to 100 leads per month
Enterprise
- · Phone, SMS, and WhatsApp selection
- · Real-time SMS alerts
- · Unlimited leads per month
Basic Plan
- · 10 Monthly Leads
- · 10,000 Popup Impressions
- · 100 Button Clicks
Pro Plan
- · 1,000 Button Clicks
- · 100 Monthly Leads
- · 100,000 Pop Impressions
- · Hide Contact Button Branding
- · Hide Widget Apps Depending on Time
- · Use Custom Google Fonts
Max Plan
- · Hide Contact Button Branding
- · Hide Widget Apps Depending on Time
- · Unlimited Button Clicks
- · Unlimited Monthly Leads
- · Unlimited Popup Impressions
- · Use Custom Google Fonts
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCallbackRequest adds a highly customizable "Callback request" button to your product pages. Your customers can choose if they want to be contacted via phone, SMS, or WhatsApp. You can modify these contact options depending on your preferences. Select your own colors and labels to match your store's design.
Contact Button helps you get more leads by providing website visitors with one-click access to 15 highly-customizable apps. These widget apps are all accessible via a small button that lives in the corner of your site. They were designed to help people conveniently find the information they're looking for or to connect with you via any channel you want to enable.
- Highly customizable - select your own colors and labels
- Available 24/7 - customers can request to be called back at any time
- GDPR-compliant - we display your privacy policy and a checkbox for EU customers
- No code necessary - you don't have to modify your store's theme files
- Custom Contact Forms: Embed contact forms directly inside your button's menu
- Email Subscriptions: Capture visitor emails and add them to your mailing list
- Online Reservations: Embed booking screens from popular calendar software
- Messaging Apps: Make it easy to connect on WhatsApp, Messenger, SMS or Live Chat
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  CallbackRequest |  Contact Button |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | CallbackRequest | Contact Button |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | CallbackRequest | Contact Button |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9/month | $5/month(ahead) |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 3 |
Listing
| Measure | CallbackRequest | Contact Button |
|---|---|---|
| Shopify category rank | #132 | #117(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 15, 2019 | Aug 15, 2024 |
| Languages | 1 | 1 |
| Developer | ShopFox | Contact Button |
FAQ
CallbackRequest and Contact Button: common questions
- Is CallbackRequest or Contact Button cheaper?
- Both list a free plan. Paid plans start at $9/month for CallbackRequest and $5/month for Contact Button. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, CallbackRequest or Contact Button?
- On the Shopify App Store: CallbackRequest 5.0 from 1 reviews and Contact Button 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- CallbackRequest lists 4 the others don’t mention, such as Forms, Pop-ups, SMS pop-ups, Wholesale. Contact Button lists 10 the others don’t mention, such as Analytics, Applications, Bookings, Custom fields. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for CallbackRequest, Oct 14, 2026 for Contact Button; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for CallbackRequest, Oct 14, 2026 for Contact Button. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.