Call.fast vs NLPearl AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Call.fast, Oct 14, 2026 for NLPearl AI.
The short answer
- Paid plans start at $49.99/month for Call.fast and $49/month for NLPearl AI.
Head to head
Starter
- · 200 call minutes included
- · AI agent, order lookup, Knowledge Base
- · Dedicated US phone number
- · Then $0.25 per minute
Growth
- · 500 call minutes included
- · AI agent, order lookup, Knowledge Base
- · Dedicated US phone number
- · Then $0.25 per minute
Pearl Boutique
- · 100 voice minutes included
- · Free BYO-VoIP integration
- · Free US phone number
- · Support level: Low
- · Unlimited free in-call SMS and emails
- · Up to 5 concurrent calls
Pearl Retail
- · 500 voice minutes included
- · Free BYO-VoIP integration
- · Free US phone number
- · Support level: Low
- · Unlimited free in-call SMS and emails
- · Up to 10 concurrent calls
Pearl Megastore
- · 2500 voice minutes included
- · Free BYO-VoIP integration
- · Free US phone number
- · Support level: High
- · Unlimited free in-call SMS and emails
- · Up to 25 concurrent calls
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureCall.fast gives your store a dedicated phone number answered by an AI agent around the clock. Because it connects to your Shopify store, the agent answers with live data: it finds the caller's order by number, email, or phone and tells them its status, shipment, and tracking. It learns your policies, FAQs, and products automatically when you install, and re-reads your site weekly.
Pearl is an AI phone call agent that answers every call to your Shopify store, 24/7. It tracks orders, handles product questions, upsells, sends SMS and emails, transfers calls when needed, and keeps you updated in real time. Fully automated, multilingual, and store-integrated. Each call is transcribed, summarized, and sentiment-scored. Like a call center, without the cost.
- Answers with live store data: order status, tracking, and product availability
- Learns your policies, FAQs, and products from your site; refreshes them weekly
- Your own dedicated US phone number, with custom agent name and greeting
- Emails you a summary and the caller's number when a call needs a human
- AI voice agent answers calls 24/7, tracks orders, and speaks any language.
- Boosts sales with upsells and abandoned cart recovery.
- Summarizes each call, detects customer sentiment, and logs interactions.
- Performs real-time actions like call transfers, sms/email & payment link sharing
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Call.fast |  NLPearl AI |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Call.fast | NLPearl AI |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Call.fast | NLPearl AI |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $49.99/month | $49/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Call.fast | NLPearl AI |
|---|---|---|
| Shopify category rank | #141 | #111(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 17, 2026 | Aug 4, 2025 |
| Languages | 1 | 1 |
| Developer | Realtime Comms Ltd | NLPearl |
FAQ
Call.fast and NLPearl AI: common questions
- Is Call.fast or NLPearl AI cheaper?
- Paid plans start at $49.99/month for Call.fast and $49/month for NLPearl AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Call.fast, Oct 14, 2026 for NLPearl AI; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Call.fast, Oct 14, 2026 for NLPearl AI. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.