CA ‑ Post Purchase Survey, NPS vs TracePoll

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 20, 2026 for CA, Nov 3, 2026 for TracePoll.

The short answer

  • Only TracePoll lists a free plan.
  • CA lists 4 features TracePoll’s listing doesn’t mention, including Custom styles, Multi-page, Pop-ups.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Surveys
  • Surveys
Languages
  • English
  • English
Launched
Oct 19, 2026
Nov 3, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
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From $0 to $20/month
Plans
Free
FreeFree
  • · Revenue and order value by channel
  • · Survey vs. last-click report
  • · Survey with follow-ups, NPS and a reward
  • · Thank you page, Order status page and em
  • · Up to 500 orders a month
Pro$20/month
14-day free trial
  • · AI summaries of written answers and CSV
  • · API, MCP, multi-store and client report
  • · Customer value (LTV) and ROAS by channel
  • · Every feature, unlimited orders and resp
  • · Shopify Flow, Slack, Google Sheets, GA4
  • · Survey in 13 languages
Coverage
12 of 15 features80%
11 of 15 features73%
Unique strengths
  • Custom styles
  • Multi-page
  • Pop-ups
  • Real-time editing
  • Data export
  • Email
  • Multi-language
Surveys
80%12/15
73%11/15
Form customization
86%6/7
43%3/7
Submission management
33%1/3
100%3/3
Survey types
100%5/5
100%5/5
483onlybothonly
CATracePoll15 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Run post-purchase surveys on the Thank you and Order status pages, or show the same survey as a popup, a page section, on product pages or as a link. Start from a template for attribution, NPS, satisfaction or product feedback, then add branching logic and your brand's colors. Answers link to their orders, so you see orders and revenue for each marketing channel.

Ad dashboards credit the last click, so word of mouth, podcasts and creators go unseen. TracePoll adds one question to your Thank you page and order email and saves each answer with its order. You see orders, revenue, order value and customer value by channel, next to what last-click tracking recorded.

Key points
  • Post-purchase surveys on the Thank you and Order status pages
  • One survey as a popup, page section, product page block or shareable link
  • Attribution report with orders and revenue for each marketing channel
  • NPS, ratings, choices and text questions with branching logic
  • One question on the Thank you page and in your order email, no theme code
  • Revenue, order value and customer value by channel, net of refunds
  • See what last-click tracking misses, side by side with survey answers
  • Follow-ups, NPS and extra questions shown only to the orders you choose
Screenshots
Survey answers on an order page, orders list and customer
A survey as a storefront popup and on a phone's Thank you pageAttribution report with orders and revenue by channelNPS and star rating surveys beside branching logic
Ask more, only when it applies
Set it up in minutes, no theme codeRevenue by channel, including word of mouthSee what last-click tracking misses

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureCATracePoll
Detected storesNot publishedNot published
Net store change, 28 days0estimated0
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureCATracePoll
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureCATracePoll
Free planNot listedYes
Lowest paid monthly planNo monthly plan listed$20/month
Longest free trialNot listed14 days
Plans listedNot published2

Listing

MeasureCATracePoll
Shopify category rank#156in SurveysNot enough data
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedOct 19, 2026Nov 3, 2026
Languages1English1English
DeveloperConcat AppsGroowing Company Limited

FAQ

CA and TracePoll: common questions

Is CA or TracePoll cheaper?
Only TracePoll lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
CA lists 4 the others don’t mention, such as Custom styles, Multi-page, Pop-ups, Real-time editing. TracePoll lists 3 the others don’t mention, such as Data export, Email, Multi-language. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 20, 2026 for CA, Nov 3, 2026 for TracePoll; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 20, 2026 for CA, Nov 3, 2026 for TracePoll. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.