BYG ‑ Post Purchase Survey AI vs Zigpoll Customer Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 8, 2026.
The short answer
- Zigpoll Customer Surveys is detected on 983× as many Shopify stores as BYG: 3,932 vs 4 as of Nov 8, 2026.
- On the Shopify App Store: BYG 5.0 from 4 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- Both list a free plan. Paid plans start at $9.99/month for BYG and $39/month for Zigpoll Customer Surveys.
- Zigpoll Customer Surveys lists 23 features BYG’s listing doesn’t mention, including Abandoned cart, Activity tracking, AI insights.
Head to head
Post purchase upsell | One click upsell | Thank you upsell
Post purchase surveys, email & abandoned cart surveys and more
- Australia
- India
- United Kingdom
- United States
- Germany
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30 responses/month
- · Basic email support
Pro
- · 1000 responses/month
- · Actionable Analysis
- · Advance Post Purchase Surveys rules
- · Free +
- · Priority support (Chat, Email)
Advanced
- · AI powered analytcis
- · Klaviyo integration
- · Priority support (Chat, Email, Slack)
- · Pro+
- · Unlimited responses
Lite
- · 50 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Standard
- · 200 responses / mo
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
- · Weekly AI insights
Advanced
- · 600 responses / mo
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited surveys
Premier
- · API & MCP access
- · Automated reports
- · Export survey data
- · Multi-language
- · Unlimited responses / mo
- · Unlimited surveys
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBYG helps Shopify stores learn where customers came from and why they buy. Add a post purchase survey to your thank you page, ask "How did you hear about us?" for attribution, and track NPS and customer satisfaction on every order. Show questions by product, order or customer data, with conditional logic for smart follow ups.
Run post-purchase surveys on your thank-you and order status pages, plus exit-intent, product page, email, SMS and Shopify POS surveys. Ask "How did you hear about us?" (HDYHAU) and compare revenue and AOV by channel with Meta Ads Manager and GA4. Collect zero-party data, NPS and CSAT, and learn why visitors don't buy. AI sorts open-ended customer feedback into themes and sends weekly reports.
- Offer One-Click Upsell opportunities so customers can easily add to their orders
- Offer One Click Upsell so customers don't need to re enter their payment info
- Customizable offers based on the customer, cart, product, and other criteria
- Enables one-click upsell without re-entering payment information
- Advanced post-purchase surveys that get quality responses. No coding required.
- Customize and translate every detail. Localize for multiple languages.
- Abandoned checkout campaigns. Uncover common pain points and recover carts.
- Connect survey responses to your Shopify customer and order dashboards.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BYG |  Zigpoll Customer Surveys |
|---|---|---|
| Detected stores | 4 | 3,932(ahead) |
| Net store change, 28 days | 0 | +72 |
| Stores added, 28 days | Not enough data | 129 |
| Big-brand share | Not enough data | 16% |
| Top store categories | Apparel & Accessories, Electronics, Hardware | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Australia, India, United Kingdom | United States, Germany, United Kingdom |
Reviews
| Measure | BYG | Zigpoll Customer Surveys |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 4 | 602(ahead) |
| New reviews, 28 days | 0 | 11(ahead) |
| Reviewers a year or more in | Not enough data | 21% |
Pricing
| Measure | BYG | Zigpoll Customer Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $39/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | BYG | Zigpoll Customer Surveys |
|---|---|---|
| Shopify category rank | #89 | #3(ahead) |
| Shopify App Charts | Not on this week’s charts | #1 in Surveys |
| Built for Shopify | No | No |
| Launched | Apr 18, 2022 | Apr 23, 2019 |
| Languages | 1 | 1 |
| Developer | Post Purchase Deals | Argonautic Labs |
FAQ
BYG and Zigpoll Customer Surveys: common questions
- Which is more popular, BYG or Zigpoll Customer Surveys?
- Zigpoll Customer Surveys is detected on 983× as many Shopify stores as BYG: 3,932 vs 4 as of Nov 8, 2026.
- Is BYG or Zigpoll Customer Surveys cheaper?
- Both list a free plan. Paid plans start at $9.99/month for BYG and $39/month for Zigpoll Customer Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, BYG or Zigpoll Customer Surveys?
- On the Shopify App Store: BYG 5.0 from 4 reviews and Zigpoll Customer Surveys 5.0 from 602 reviews.
- What features does each app list that the other doesn’t?
- BYG lists 7 the others don’t mention, such as Checkout upsell, Click-through rates, Custom rules, Drag-and-drop editor. Zigpoll Customer Surveys lists 23 the others don’t mention, such as Abandoned cart, Activity tracking, AI insights, Analytics dashboard. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 8, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 8, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.