BYG ‑ Post Purchase Survey AI vs FeedbackBuddy Purchase Surveys
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026.
The short answer
- BYG is detected on 2.5× as many Shopify stores as FeedbackBuddy Purchase Surveys: 5 vs 2 as of Nov 9, 2026.
- On the Shopify App Store: BYG 5.0 from 4 reviews and FeedbackBuddy Purchase Surveys 4.5 from 2 reviews.
- Both list a free plan. Paid plans start at $9.99/month for BYG and $29.99/month for FeedbackBuddy Purchase Surveys.
- BYG lists 16 features FeedbackBuddy Purchase Surveys’s listing doesn’t mention, including Analytics, Attribution, Checkout upsell.
Head to head
Post purchase upsell | One click upsell | Thank you upsell
Post Purchase Customer Surveys
- Australia
- France
- India
- Australia
- New Zealand
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 30 responses/month
- · Basic email support
Pro
- · 1000 responses/month
- · Actionable Analysis
- · Advance Post Purchase Surveys rules
- · Free +
- · Priority support (Chat, Email)
Advanced
- · AI powered analytcis
- · Klaviyo integration
- · Priority support (Chat, Email, Slack)
- · Pro+
- · Unlimited responses
FREE
- · 10 responses per day
- · 2 active campaigns
- · 30 day data retention
- · Basic AI insights
- · Slack and email digests
Pro
- · AI insights
- · Sentiment and Q&A
- · Unlimited campaigns and team members
- · Unlimited data retention
- · Unlimited responses
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBYG helps Shopify stores learn where customers came from and why they buy. Add a post purchase survey to your thank you page, ask "How did you hear about us?" for attribution, and track NPS and customer satisfaction on every order. Show questions by product, order or customer data, with conditional logic for smart follow ups.
FeedbackBuddy asks your customers short questions right after they buy: on the thank-you page, the order status page and in follow-up emails. Run attribution ("How did you hear about us?"), NPS, CSAT and product feedback surveys from templates, target them by order and customer, and see every answer next to its order.
- Offer One-Click Upsell opportunities so customers can easily add to their orders
- Offer One Click Upsell so customers don't need to re enter their payment info
- Customizable offers based on the customer, cart, product, and other criteria
- Enables one-click upsell without re-entering payment information
- Post Purchase Feedback
- Detailed Analytics
- Unlimited Questions & Responses
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BYG |  FeedbackBuddy Purchase Surveys |
|---|---|---|
| Detected stores | 5(ahead) | 2 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Electronics, Hardware | Apparel & Accessories, Electronics |
| Top store countries | Australia, France, India | Australia, New Zealand |
Reviews
| Measure | BYG | FeedbackBuddy Purchase Surveys |
|---|---|---|
| App Store rating | 5.0 ★(ahead) | 4.5 ★ |
| App Store reviews | 4(ahead) | 2 |
| New reviews, 28 days | 0 | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BYG | FeedbackBuddy Purchase Surveys |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $9.99/month(ahead) | $29.99/month |
| Longest free trial | 14 days | 30 days |
| Plans listed | 3 | 2 |
Listing
| Measure | BYG | FeedbackBuddy Purchase Surveys |
|---|---|---|
| Shopify category rank | #89(ahead) | #104 |
| Shopify App Charts | #21 in Surveys | #23 in Surveys |
| Built for Shopify | No | No |
| Launched | Apr 18, 2022 | Nov 30, 2021 |
| Languages | 1 | Not published |
| Developer | Post Purchase Deals | Ecloto Designs |
FAQ
BYG and FeedbackBuddy Purchase Surveys: common questions
- Which is more popular, BYG or FeedbackBuddy Purchase Surveys?
- BYG is detected on 2.5× as many Shopify stores as FeedbackBuddy Purchase Surveys: 5 vs 2 as of Nov 9, 2026.
- Is BYG or FeedbackBuddy Purchase Surveys cheaper?
- Both list a free plan. Paid plans start at $9.99/month for BYG and $29.99/month for FeedbackBuddy Purchase Surveys. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, BYG or FeedbackBuddy Purchase Surveys?
- On the Shopify App Store: BYG 5.0 from 4 reviews and FeedbackBuddy Purchase Surveys 4.5 from 2 reviews.
- What features does each app list that the other doesn’t?
- BYG lists 16 the others don’t mention, such as Analytics, Attribution, Checkout upsell, Click-through rates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.