Buzzer ‑ AI Live Chat vs Chizy: AI Chatbot & AI Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Buzzer, Nov 9, 2026 for Chizy.
The short answer
- Only Buzzer lists a free plan.
- Buzzer lists 7 features Chizy’s listing doesn’t mention, including Behavior tracking, Business hours, Greetings.
Head to head
- United States
- United Kingdom
- France
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · AI Text Tokens (500K/mo)
- · AI Voice Minutes (10/mo)
- · Lead Scoring
- · Live Chat + Live Text
- · Live Session Viewing
- · Pro Active Auto Triggers
Enable AI Features
- · AI Text Tokens (10M/mo)
- · AI Voice Minutes (250/mo)
- · Everything in Free
- · Live Session Recording
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour store gets traffic, but most visitors leave without ever reaching out. They had questions. They just didn't ask. Buzzer changes that. AI watches browsing behavior and starts the conversation at the right moment. It qualifies visitors, answers product questions, and when a buyer is ready, connects them to you on video. No Zoom links. No scheduling. Just a live call on your product page.
Chizy is a sales-first AI chatbot, AI agent and live chat that reduces manual support workload. The AI chatbot automatically learns your store's products, pages and policies, so setup takes only a few clicks - no heavy AI training required. It answers all common questions instantly, recommends relevant products, and lets shoppers add-to-cart directly in chat. AI agent works 24/7, supports 100+ languages.
- See who's browsing your store right now and what they're looking at
- AI starts conversations with visitors before they leave
- Focus on buyers, not browsers. AI scores every visitor for you.
- Jump on video or voice calls from the chat. Show the product in your hands.
- Auto-learn store products, policies, and pages in one click
- Train your AI chatbot with custom setting and knowledge
- Drive more sales with tailored product suggestions + add-to-cart from chat
- Seamless transition to live agents via WhatsApp, phone, or email
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Buzzer |  Chizy |
|---|---|---|
| Detected stores | Not published | 379 |
| Net store change, 28 days | 0 | +10 |
| Stores added, 28 days | Not enough data | 10 |
| Big-brand share | Not enough data | 8% |
| Top store categories | Not published | Apparel & Accessories, Health & Beauty, Home & Garden |
| Top store countries | Not published | United States, United Kingdom, France |
Reviews
| Measure | Buzzer | Chizy |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 136 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
Buzzer and Chizy: common questions
- Is Buzzer or Chizy cheaper?
- Only Buzzer lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Buzzer lists 7 the others don’t mention, such as Behavior tracking, Business hours, Greetings, Multi-language. Chizy lists 4 the others don’t mention, such as Chat buttons, Cross-sell, Emojis and stickers, Welcome messages. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Buzzer, Nov 9, 2026 for Chizy; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Buzzer, Nov 9, 2026 for Chizy. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.