Buzzer ‑ AI Live Chat vs Chatonbo AI Chatbot ‑ LiveChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Buzzer, Oct 14, 2026 for Chatonbo AI Chatbot.
The short answer
- Both list a free plan. Paid plans start at $89/month for Buzzer and $19/month for Chatonbo AI Chatbot.
- Chatonbo AI Chatbot lists 11 features Buzzer’s listing doesn’t mention, including Agent avatar, Cart recovery, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Plan
- · AI Text Tokens (500K/mo)
- · AI Voice Minutes (10/mo)
- · Lead Scoring
- · Live Chat + Live Text
- · Live Session Viewing
- · Pro Active Auto Triggers
Enable AI Features
- · AI Text Tokens (10M/mo)
- · AI Voice Minutes (250/mo)
- · Everything in Free
- · Live Session Recording
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour store gets traffic, but most visitors leave without ever reaching out. They had questions. They just didn't ask. Buzzer changes that. AI watches browsing behavior and starts the conversation at the right moment. It qualifies visitors, answers product questions, and when a buyer is ready, connects them to you on video. No Zoom links. No scheduling. Just a live call on your product page.
Chatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
- See who's browsing your store right now and what they're looking at
- AI starts conversations with visitors before they leave
- Focus on buyers, not browsers. AI scores every visitor for you.
- Jump on video or voice calls from the chat. Show the product in your hands.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Buzzer |  Chatonbo AI Chatbot |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Buzzer | Chatonbo AI Chatbot |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Buzzer | Chatonbo AI Chatbot |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $89/month | $19/month(ahead) |
| Longest free trial | Not listed | 30 days |
| Plans listed | 2 | 3 |
Listing
| Measure | Buzzer | Chatonbo AI Chatbot |
|---|---|---|
| Shopify category rank | #922 | #88(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Feb 10, 2026 | May 21, 2026 |
| Languages | 1 | 1 |
| Developer | Buzzer | Chatonbo |
FAQ
Buzzer and Chatonbo AI Chatbot: common questions
- Is Buzzer or Chatonbo AI Chatbot cheaper?
- Both list a free plan. Paid plans start at $89/month for Buzzer and $19/month for Chatonbo AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Buzzer lists 8 the others don’t mention, such as Agent analytics, Behavior tracking, Customer insights, Live chat. Chatonbo AI Chatbot lists 11 the others don’t mention, such as Agent avatar, Cart recovery, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Buzzer, Oct 14, 2026 for Chatonbo AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Buzzer, Oct 14, 2026 for Chatonbo AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.