BuyScout AI Store Agent vs Serviceform
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for BuyScout AI Store Agent, Oct 14, 2026 for Serviceform.
The short answer
- Only Serviceform lists a free plan. Paid plans start at $49/month for BuyScout AI Store Agent and $99/month for Serviceform.
- Serviceform lists 32 features BuyScout AI Store Agent’s listing doesn’t mention, including A/B testing, Announcement bar, Business hours.
Head to head
- United States
- India
- United Kingdom
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 100 AI replies per month
- · Basic sales and support skills
- · Performance analytics
- · Standard support
Starter
- · 500 AI replies per month
- · AI virtual try-on
- · AI voice calls
- · All sales and support skills
- · Performance analytics
- · Standard support
Growth
- · 1,500 AI replies per month
- · AI virtual try-on
- · AI voice calls
- · All sales and support skills
- · Performance analytics
- · Priority support
Pro
- · 3,000 AI replies per month
- · AI virtual try-on
- · AI voice calls
- · All sales and support skills
- · Performance analytics
- · Priority support
Scale
- · 6,000 AI replies per month
- · AI virtual try-on
- · AI voice calls
- · All sales and support skills
- · Performance analytics
- · Priority support
Free
Basic plan
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuyScout learns your catalog, store content, and policies. It helps shoppers compare products, recommends matching items, and suggests add-ons — each ready to add to cart in the chat. After checkout, it tracks orders, shares delivery estimates, handles returns and refunds, updates shipping addresses, and troubleshoots products. Virtual try-on lets shoppers see your clothes, shoes, and accessories on their own body.
Serviceform provides real-time assistance for shoppers by answering questions, showing similar products and recommendations, driving upsell and cross sell revenue with specialised widgets and capturing leads throughout the store. The AI Agent stays with the customer as they move between pages, keeping context and reducing drop-offs.
- Answers customer questions and explains product details like an expert
- Uses shopper intent and profile data to deliver tailored product recommendations
- Suggests bundles, upgrades, and add-ons at the perfect time
- Reduces returns and improves customer loyalty with after-sale assistance
- AI Agent that follows customers across pages to keep conversations active
- Upsell and cross sell products based on personalised recommendations
- Lead capture built into every conversation to build your contact list
- Customizable prompts and messages tailored to your store’s needs
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BuyScout AI Store Agent |  Serviceform |
|---|---|---|
| Detected stores | 150 | Not published |
| Net store change, 28 days | +13 | 0 |
| Stores added, 28 days | 13 | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Home & Garden | Not published |
| Top store countries | United States, India, United Kingdom | Not published |
Reviews
| Measure | BuyScout AI Store Agent | Serviceform |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 108 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 0% | Not enough data |
Pricing
| Measure | BuyScout AI Store Agent | Serviceform |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month(ahead) | $99/month |
| Longest free trial | 7 days | 14 days |
| Plans listed | 5 | 2 |
Listing
| Measure | BuyScout AI Store Agent | Serviceform |
|---|---|---|
| Shopify category rank | #25(ahead) | #225 |
| Shopify App Charts | #5 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 23, 2025 | Jan 23, 2026 |
| Languages | 1 | 10 |
| Developer | NetPrism Inc. | Serviceform |
FAQ
BuyScout AI Store Agent and Serviceform: common questions
- Is BuyScout AI Store Agent or Serviceform cheaper?
- Only Serviceform lists a free plan. Paid plans start at $49/month for BuyScout AI Store Agent and $99/month for Serviceform. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BuyScout AI Store Agent lists 2 the others don’t mention, such as Recommendation performance, Review requests. Serviceform lists 32 the others don’t mention, such as A/B testing, Announcement bar, Business hours, Callback. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for BuyScout AI Store Agent, Oct 14, 2026 for Serviceform; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for BuyScout AI Store Agent, Oct 14, 2026 for Serviceform. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.