BOB: WhatsApp Marketing + AI vs ibots
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 9, 2026 for BOB, Oct 14, 2026 for ibots.
The short answer
- Only ibots lists a free plan. Paid plans start at $4.99/month for BOB and $10/month for ibots.
- ibots lists 21 features BOB’s listing doesn’t mention, including Agent avatar, Behavior tracking, Business hours.
Head to head
- India
- South Africa
- United States
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free trial -7 days
- · AI Chatbot & Omnichannel Support Inbox
- · Abandoned Cart & WhatsApp Broadcasts
- · Click-To-WhatsApp Ads & Upsell Campaigns
- · Instagram Comment & DM Automation
- · Loyalty Widget & Win-back Automation
Free
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Starter 10
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Starter 20
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Professional 30
- · 24/7 Automated Customer Support
- · Ai integrations
- · Analytics & Engagement Insights
- · CRM
- · Cost-Effective Advertising Alternative
- · Lead Capture & Information Collection
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBusinessOnBot helps ecommerce stores worldwide recover abandoned carts, automate WhatsApp marketing and deliver instant AI-powered customer support. Send WhatsApp broadcasts, drip automation and product catalogs via WhatsApp API. Our AI chatbot and live chat resolves queries across WhatsApp, Instagram, Email and web chat. Automate order updates, shipping alerts and payment confirmations.
iBots is an omni-channel messaging platform built for businesses that want to manage all their customer conversations and Shopify store events from one powerful dashboard. It connects WhatsApp, Facebook Messenger, Instagram, and Shopify into a single, organized inbox powered by automation and AI.
- Omni-Channel Smart Inbox
- Shopify Integration
- AI & Automation ,Templates & Quick Replies
- Team Collaboration
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure | BOB |  ibots |
|---|---|---|
| Detected stores | 290 | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | 4 | Not enough data |
| Big-brand share | 29% | Not enough data |
| Top store categories | Apparel & Accessories, Health & Beauty, Food, Beverages & Tobacco | Not published |
| Top store countries | India, South Africa, United States | Not published |
Reviews
| Measure | BOB | ibots |
|---|---|---|
| App Store rating | 4.6 ★ | Not published |
| App Store reviews | 80 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
FAQ
BOB and ibots: common questions
- Is BOB or ibots cheaper?
- Only ibots lists a free plan. Paid plans start at $4.99/month for BOB and $10/month for ibots. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- ibots lists 21 the others don’t mention, such as Agent avatar, Behavior tracking, Business hours, Callback. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 9, 2026 for BOB, Oct 14, 2026 for ibots; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 9, 2026 for BOB, Oct 14, 2026 for ibots. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.