Bugalou Live Chat & AI Chatbot vs Haleria AI Sales and Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 28, 2026 for Bugalou Live Chat & AI Chatbot, Oct 23, 2026 for Haleria AI Sales and Support.
The short answer
- On the Shopify App Store: Bugalou Live Chat & AI Chatbot 5.0 from 1 reviews and Haleria AI Sales and Support 5.0 from 1 reviews.
- Both list a free plan. Paid plans start at $49/month for Bugalou Live Chat & AI Chatbot and $6/month for Haleria AI Sales and Support.
- Bugalou Live Chat & AI Chatbot lists 18 features Haleria AI Sales and Support’s listing doesn’t mention, including Analytics, Auto-assign, Contact form.
Head to head
Free
- · 1 user
- · 50 conversations/month
- · Live chat on your store
Starter - 500
- · 500 or 1,500 conversations/month
- · Basic analytics
- · Everything in Free
- · Extra users available
- · Order automations via WhatsApp & email
- · Shopify orders in your inbox
Pro - 500
- · 500 conversations/month
- · AI agent answers customers 24/7
- · AI order & tracking answers
- · Advanced analytics & reports
- · Everything in Starter
- · Phone & SMS via Twilio
Pro - 1500
- · 1,500 conversations/month
- · AI agent answers customers 24/7
- · AI order & tracking answers
- · Advanced analytics & reports
- · Everything in Starter
- · Phone & SMS via Twilio
Free
- · 100 AI sales conversations / month
- · AI Webchat
- · AI trained on up to 50 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Official WhatsApp API – Pay Meta Direct
Go
- · 1000 AI sales conversations / month
- · AI Webchat - Custom Branding
- · AI trained on up to 500 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Official WhatsApp API – Pay Meta Direct
Basic
- · 3000 AI conversations/ month
- · AI Webchat - Custom Branding
- · AI trained on up to 5,000 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Official WhatsApp API – Pay Meta Direct
Pro
- · 15,000 AI conversations/ month
- · AI Webchat - Custom Branding
- · AI trained on up to 20,000 products
- · Auto Order Confirmation Phone Calls
- · Confirm Orders Automatically on WhatsApp
- · Confirm Orders Automatically on WhatsApp
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBugalou brings live chat on your store, WhatsApp, email, Instagram and Messenger together in one inbox. Customers ask where their order is and the AI assistant answers right away with live order status and tracking from your Shopify store, day and night. Your team takes over whenever a customer needs a person, with the order details right next to the conversation.
Confirms every Shopify order automatically with AI-powered order confirmation calls and WhatsApp verification before fulfillment. After checkout, customers receive an automated call or WhatsApp message to confirm their order. If a call is missed, Haleria sends a follow-up call to improve confirmation rates.
- Automatic order tracking - Customers can track their Shopify orders directly
- AI chatbot - Automated responses to common questions about orders, shipping
- Multi-channel inbox - Manage all customer conversations from one central
- Get insights into your product catalog's performance. Discover your top sellers.
- Save time by automating customer support with AI chat
- Provides you with the tools to identify what's working and what needs attention
- Boost sales with faster product discovery and checkout
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Bugalou Live Chat & AI Chatbot |  Haleria AI Sales and Support |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Bugalou Live Chat & AI Chatbot | Haleria AI Sales and Support |
|---|---|---|
| App Store rating | 5.0 ★ | 5.0 ★ |
| App Store reviews | 1 | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Bugalou Live Chat & AI Chatbot | Haleria AI Sales and Support |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $49/month | $6/month(ahead) |
| Longest free trial | 14 days | 7 days |
| Plans listed | 4 | 4 |
Listing
| Measure | Bugalou Live Chat & AI Chatbot | Haleria AI Sales and Support |
|---|---|---|
| Shopify category rank | #186 | #88(ahead) |
| Shopify App Charts | #9 on Pricing moves in Helpdesk | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 11, 2026 | Jan 29, 2024 |
| Languages | 1 | 1 |
| Developer | GNL-Commerce | alignPX |
FAQ
Bugalou Live Chat & AI Chatbot and Haleria AI Sales and Support: common questions
- Is Bugalou Live Chat & AI Chatbot or Haleria AI Sales and Support cheaper?
- Both list a free plan. Paid plans start at $49/month for Bugalou Live Chat & AI Chatbot and $6/month for Haleria AI Sales and Support. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Bugalou Live Chat & AI Chatbot or Haleria AI Sales and Support?
- On the Shopify App Store: Bugalou Live Chat & AI Chatbot 5.0 from 1 reviews and Haleria AI Sales and Support 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Bugalou Live Chat & AI Chatbot lists 18 the others don’t mention, such as Analytics, Auto-assign, Contact form, Customer notifications. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 28, 2026 for Bugalou Live Chat & AI Chatbot, Oct 23, 2026 for Haleria AI Sales and Support; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 28, 2026 for Bugalou Live Chat & AI Chatbot, Oct 23, 2026 for Haleria AI Sales and Support. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.