Buddy AI: Agentic Commerce vs PromoBrain
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 7, 2026 for Buddy AI, Oct 13, 2026 for PromoBrain.
The short answer
- On the Shopify App Store: Buddy AI 4.8 from 105 reviews and PromoBrain 5.0 from 1 reviews.
- Paid plans start at $29/month for Buddy AI and $49/month for PromoBrain.
- PromoBrain lists 22 features Buddy AI’s listing doesn’t mention, including A/B testing, Analytics, Campaigns.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Starter
- · 1 sales strategy included
- · AI Conversion Agent — closes deals
- · AI Insights Agent — finds opportunities
- · AI Sales Agent — converts shoppers
- · AI Support Agent — helps customers 24/7
- · Auto-trained on your products & pages
Growth
- · 4 sales strategies to match your goals
- · AI Conversion Agent — closes deals
- · AI Insights Agent — finds opportunities
- · AI Sales Agent — converts shoppers
- · AI Support Agent — helps customers 24/7
- · Advanced chat & performance analytics
Pro
- · 4 sales strategies to match your goals
- · AI Conversion Agent — closes deals
- · AI Insights Agent — finds opportunities
- · AI Sales Agent — converts shoppers
- · AI Support Agent — helps customers 24/7
- · Advanced chat & performance analytics
Enterprise
- · 4 sales strategies to match your goals
- · AI Conversion Agent — closes deals
- · AI Insights Agent — finds opportunities
- · AI Sales Agent — converts shoppers
- · AI Support Agent — helps customers 24/7
- · Advanced chat & performance analytics
Starter Plan
- · 7 days support & setup assistance
- · AI Budget Optimizer
- · AI Expert Promotion
- · Incrementality performance analytics
- · Premium shopper-facing promotion element
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBuddy AI powers your Shopify store with 4 AI agents. The Sales Agent recommends products and upsells shoppers. The Support Agent answers live chat questions 24/7 and offers human handoff via WhatsApp, Instagram, and other channels. The Conversion Agent re-engages hesitant shoppers with margin-protected offers. The Insights Agent analyzes conversations to reveal customer needs and growth opportunities.
Promobrain uses Agentic AI to personalize every discount and promotion for each customer in real-time. Instead of one-size-fits-all offers, each shopper receives promotions tailored to their behavior and preferences. The AI operates autonomously - strategizing, executing, and optimizing 24/7 - while you maintain control through transparent decisions and an AI chat interface. Setup takes minutes with no coding.
- Convert hesitant visitors into buyers with tailored discounts before they leave.
- Optimize discounts to close more deals while protecting your margins.
- Let Buddify AI promote your products to customers during live chats.
- Gamify shopping to increase time spent in your store and purchase likelihood.
- AI creates 1:1 personalized discounts for each customer in real-time
- Autonomous AI strategizes, executes, and optimizes promotions 24/7 within budget
- Full control control with transparent AI decisions, guardrails, AI chat.
- Setup in minutes with no coding, no theme conflicts, no data needs -customizable
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Buddy AI |  PromoBrain |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Buddy AI | PromoBrain |
|---|---|---|
| App Store rating | 4.8 ★ | 5.0 ★(ahead) |
| App Store reviews | 105(ahead) | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 1% | Not enough data |
Pricing
| Measure | Buddy AI | PromoBrain |
|---|---|---|
| Free plan | Not listed | Not listed |
| Lowest paid monthly plan | $29/month(ahead) | $49/month |
| Longest free trial | 7 days | Not listed |
| Plans listed | 4 | 1 |
Listing
| Measure | Buddy AI | PromoBrain |
|---|---|---|
| Shopify category rank | #8 | Not enough data |
| Shopify App Charts | #13 on Pricing moves in Chat | Not on this week’s charts |
| Built for Shopify | Yes | No |
| Launched | Apr 14, 2025 | Feb 6, 2026 |
| Languages | 1 | 1 |
| Developer | Buddify | PromoBrain |
FAQ
Buddy AI and PromoBrain: common questions
- Is Buddy AI or PromoBrain cheaper?
- Paid plans start at $29/month for Buddy AI and $49/month for PromoBrain. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Which has better reviews, Buddy AI or PromoBrain?
- On the Shopify App Store: Buddy AI 4.8 from 105 reviews and PromoBrain 5.0 from 1 reviews.
- What features does each app list that the other doesn’t?
- Buddy AI lists 2 the others don’t mention, such as Discount stacking, Triggers and rules. PromoBrain lists 22 the others don’t mention, such as A/B testing, Analytics, Campaigns, Cart discounts. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 7, 2026 for Buddy AI, Oct 13, 2026 for PromoBrain; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 7, 2026 for Buddy AI, Oct 13, 2026 for PromoBrain. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.