Browsebuddy vs Chatkit ‑ AI Chatbot & Support
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026 for Browsebuddy, Nov 4, 2026 for Chatkit.
The short answer
- Both list a free plan. Paid plans start at $29/month for Browsebuddy and $29/month for Chatkit.
- Chatkit lists 20 features Browsebuddy’s listing doesn’t mention, including Agent analytics, Agent avatar, AI chatbots.
Head to head
Free
- · 30 messages/month
- · 500 products supported
- · Basic AI Training
- · Customer support chat disabled
- · Standard Support
Starter
- · 1500 products supported
- · 300 messages/month
- · Customer support chat enabled
- · Priority Support
- · Pro AI Training
Growth
- · 1200 messages/month
- · 5000 products supported
- · Customer support chat enabled
- · Priority Support
- · Pro AI Training
Business
- · 10000 products supported
- · 4200 messages/month
- · Customer support chat enabled
- · Priority Support
- · Pro AI Training
Free
- · 150 messages/mo
- · Branded widget
- · Engage & Flows
- · Order tracking & Assistance
- · Up to 250 products
Starter
- · 1,500 messages/mo
- · Branded widget
- · Engage & Flows
- · Order tracking & Assistance
- · Up to 1,000 products
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBoost your Shopify store with Browsebuddy, an AI-powered chatbot that enhances customer support and shopping experiences. Providing 24/7 instant assistance, Browsebuddy learns your products and orders to automate inquiries, offer personalized recommendations, and track orders seamlessly. Increase sales and customer satisfaction with Browsebuddy for Shopify.
Shoppers ask, browse and buy in the same chat. Deliver the best chatbot experience for your Shopify store with Chatkit. The smart AI assistant surfaces products suggestions, suggests complementary items, and answers questions leveraging your shops information and supporting knowledge. Live order tracking and human handoff sit in the same thread, covering the full journey from first question to delivery.
- 24/7 Instant Customer Support: Browsebuddy provides round-the-clock assistance
- Personalized Recommendations: Tailored product suggestions to boost sales.
- Seamless Order Tracking: Easy order tracking for enhanced customer satisfaction
- Dashboard: Customer Analytics
- Turn browsing into buying with a conversational AI shopping assistant
- Lift basket size with smart bundles and Add to cart inside the chat
- Deflect repetitive support questions with instant 24/7 answer
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Browsebuddy |  Chatkit |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Browsebuddy | Chatkit |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 1 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Browsebuddy | Chatkit |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $29/month |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | 2 |
Listing
| Measure | Browsebuddy | Chatkit |
|---|---|---|
| Shopify category rank | Not enough data | #265 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Apr 5, 2024 | Jun 19, 2026 |
| Languages | Not published | 1 |
| Developer | AI Antics LDA | LAUNCHTIP |
FAQ
Browsebuddy and Chatkit: common questions
- Is Browsebuddy or Chatkit cheaper?
- Both list a free plan. Paid plans start at $29/month for Browsebuddy and $29/month for Chatkit. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Chatkit lists 20 the others don’t mention, such as Agent analytics, Agent avatar, AI chatbots, Chat assignment. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026 for Browsebuddy, Nov 4, 2026 for Chatkit; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026 for Browsebuddy, Nov 4, 2026 for Chatkit. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.