Brilio AI Sales Assistant vs Concierge B2B
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 13, 2026.
The short answer
- Both list a free plan. Paid plans start at $29/month for Brilio AI Sales Assistant and $29/month for Concierge B2B.
- Brilio AI Sales Assistant lists 5 features Concierge B2B’s listing doesn’t mention, including AI chatbots, Chat buttons, FAQs.
Head to head
Free
- · 100 AI answers a month
- · Answers from your live catalogue
- · Captures the shopper's email
- · No overage, your plan is the cap
- · Product cards with Add to cart
- · Unlimited products, nothing to train
Starter
- · 1,000 AI answers a month
- · Answers from your live catalogue
- · Captures the shopper's email
- · No overage, your plan is the cap
- · Product cards with Add to cart
- · Unlimited products, nothing to train
Growth
- · 3,500 AI answers a month
- · Answers from your live catalogue
- · Captures the shopper's email
- · No overage, your plan is the cap
- · Product cards with Add to cart
- · Unlimited products, nothing to train
Scale
- · 10,000 AI answers a month
- · Answers from your live catalogue
- · Captures the shopper's email
- · No overage, your plan is the cap
- · Product cards with Add to cart
- · Unlimited products, nothing to train
Volume
- · 25,000 AI answers a month
- · Answers from your live catalogue
- · Captures the shopper's email
- · No overage, your plan is the cap
- · Product cards with Add to cart
- · Unlimited products, nothing to train
Free
- · 200 AI calls/mo
- · AI auto-replies
- · PDF/TXT/MD knowledge
- · Slack sales handoff
- · Storefront chat widget
Pro
- · 2,000 AI calls/mo
- · AI auto-replies
- · PDF/TXT/MD knowledge
- · Slack sales handoff
- · Storefront chat widget
Business
- · AI auto-replies
- · PDF/TXT/MD knowledge
- · Slack sales handoff
- · Storefront chat widget
- · Unlimited AI calls/mo
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBrilio is an AI chatbot for your storefront. It answers from your live catalogue and the policies you wrote, so stock, prices and variants are always the real ones. It shows the product it is talking about — image, price, and Add to cart when a single variant is in stock. Order status comes once the shopper confirms the order email. When it cannot answer it says so, and takes their email for you.
B2B Concierge helps wholesale merchants respond to buyer questions without losing control of important sales conversations. The storefront chat widget answers safe questions from uploaded knowledge and store data, while quote, order change, and account questions are routed to the sales team in Slack for review and reply.
- Answers product questions from your live catalogue with real stock and prices
- Answers returns and shipping questions from the policies you wrote
- Gives order status and tracking once the shopper confirms the order email
- Hands over to you with the shopper's email when it cannot help
- AI answers safe wholesale questions from your store and knowledge base
- Route quotes, order changes, and account requests to Slack
- Upload PDF, TXT, or Markdown sales docs for grounded replies
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Brilio AI Sales Assistant |  Concierge B2B |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Brilio AI Sales Assistant | Concierge B2B |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Brilio AI Sales Assistant | Concierge B2B |
|---|---|---|
| Free plan | Yes | Yes |
| Lowest paid monthly plan | $29/month | $29/month |
| Longest free trial | 14 days | Not listed |
| Plans listed | 5 | 3 |
Listing
| Measure | Brilio AI Sales Assistant | Concierge B2B |
|---|---|---|
| Shopify category rank | #1025 | #917(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 4, 2026 | Jul 15, 2026 |
| Languages | 1 | 1 |
| Developer | Innovatica Technologies FZ-LLC | CoreLink |
FAQ
Brilio AI Sales Assistant and Concierge B2B: common questions
- Is Brilio AI Sales Assistant or Concierge B2B cheaper?
- Both list a free plan. Paid plans start at $29/month for Brilio AI Sales Assistant and $29/month for Concierge B2B. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Brilio AI Sales Assistant lists 5 the others don’t mention, such as AI chatbots, Chat buttons, FAQs, Greetings. Concierge B2B lists 4 the others don’t mention, such as Chat window, Customer insights, File upload, Live chat. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 13, 2026; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 13, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.