BrandMoments: Loyalty Stories vs Loyal • Customer Segments
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 12, 2026 for BrandMoments, Oct 13, 2026 for Loyal • Customer Segments.
The short answer
- Only BrandMoments lists a free plan. Paid plans start at $12/month for BrandMoments and $4.99/month for Loyal • Customer Segments.
- Loyal • Customer Segments lists 7 features BrandMoments’s listing doesn’t mention, including AI insights, Analytics dashboard, Data export.
Head to head
Analyze customers | Export & run campaigns | Improve retention
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
Growth
Pro
All Inclusive
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureYour customers have a story with your store: the first thing they bought, the favourite they keep coming back for, the day they became a regular. BrandMoments turns that history into an animated, personal story and sends it at the moments that matter, from first-order anniversaries to milestones, a "we miss you" or their year in review. Each story ends with a thank-you gift just for them.
Use this powerful tool to segment your customers based on recency, frequency, and monetary data. Automatically tag customers and integrate with Klaviyo to create targeted marketing campaigns and personalized experiences that increase customer loyalty and drive sales. This app makes it easy to grow your business by targeting the right customers with the right messaging. Try it out and see the results for yourself.
- Animated stories built from each customer's real order history
- Automatic moments: anniversaries, milestones, win-back and year in review
- A personal email and a single-use thank-you discount in every story
- Share-to-gift: customers share their story and give a friend a welcome gift
- Customer Segmentation – Segment customers by their loyalty
- Store Analytics – Monitor your customer lifetime value and retention rate
- Automatic Customer Tagging – Directly in Shopify
- Weekly Email Summary – See how your customer base and retention changed weekly
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Loyal • Customer Segments | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Loyal • Customer Segments | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 11 |
| New reviews, 28 days | Not enough data | 0 |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Loyal • Customer Segments | |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $12/month | $4.99/month(ahead) |
| Longest free trial | Not listed | 7 days |
| Plans listed | 3 | 1 |
Listing
| Measure | Loyal • Customer Segments | |
|---|---|---|
| Shopify category rank | Not enough data | #328 |
| Shopify App Charts | Not on this week’s charts | #16 on Featured by Shopify in Analytics |
| Built for Shopify | No | No |
| Launched | Nov 12, 2026 | Dec 28, 2021 |
| Languages | 1 | 1 |
| Developer | vncaisolutions | Digismoothie |
FAQ
BrandMoments and Loyal • Customer Segments: common questions
- Is BrandMoments or Loyal • Customer Segments cheaper?
- Only BrandMoments lists a free plan. Paid plans start at $12/month for BrandMoments and $4.99/month for Loyal • Customer Segments. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Loyal • Customer Segments lists 7 the others don’t mention, such as AI insights, Analytics dashboard, Data export, Historical analysis. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 12, 2026 for BrandMoments, Oct 13, 2026 for Loyal • Customer Segments; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 12, 2026 for BrandMoments, Oct 13, 2026 for Loyal • Customer Segments. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.