Brambles.ai: AI Chatbot & AR vs Chatzy AI

Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026.

The short answer

  • Only Brambles.ai lists a free plan. Paid plans start at $29/month for Brambles.ai and $49/month for Chatzy AI.
  • Brambles.ai lists 18 features Chatzy AI’s listing doesn’t mention, including Agent analytics, Behavior tracking, Business hours.

Head to head

Open this comparison in ShoplistFree account. Every feature, store and change, side by side.
Pitch
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Categories
  • Upsell and cross-sell
  • Chat
  • Chat
  • Upsell and cross-sell
Languages
  • English
  • Spanish
  • Czech
  • Welsh
  • +23 more
  • English
Launched
May 12, 2026
Aug 19, 2026
Built for Shopify
Not badged
Not badged
Reviews per month
—
—
Detected stores
0active installs
0active installs
Most common store size
—
—
Top countries
—
—
Free options
Free planFree trial
Free planFree trial
Monthly range
From $0 to $199/month
From $49 to $249/month
Plans
FreeFree
  • · 5 virtual try-ons & view in room
  • · 50 AI messages per month
  • · Helpdesk integrations (Gorgias, Zendesk)
  • · Multi-language shopper support
  • · Up to 100 products indexed
Starter$29/month
14-day free trial
  • · 2,000 AI messages per month
  • · 20 try-ons & view in room per month
  • · Advanced Analytics & Email support
  • · Customizable AI tone & branding
  • · Gorgias & Zendesk integrations
  • · Multi-language shopper support
Growth$79/month
14-day free trial
  • · 5,000 AI messages per month
  • · 50 virtual try-ons per month
  • · AI trained on up to 5,000 products
  • · Advanced analytics & email support
  • · Custom AI personality & brand voice
  • · Klaviyo, Gorgias & Zendesk Integrations
Pro$199/month
14-day free trial
  • · 125 virtual try-ons per month
  • · 15,000 AI messages per month
  • · AI trained on up to 25,000 products
  • · Advanced analytics & email support
  • · Klaviyo, Gorgias & Zendesk Integrations
  • · Multi-language shopper support
Starter$49/month + usage
  • · Audience management with tags & segments
  • · Chat & Voice AI Agents
  • · Customer lifecycle automation with Journ
  • · Deploy AI agents on any 2 channels
  • · Instagram & LinkedIn automation
  • · Unified omni-channel inbox + takeover
Growth$99/month + usage
  • · All 6+ channels: WhatsApp, Voice, Web &
  • · BYO LLM keys + advanced analytics
  • · Embed Chatzy AI Agents in your product
  • · Everything in Starter Plan
  • · Multi-agent squads with auto-routing
  • · Multiple WhatsApp & Voice AI numbers
Advanced$249/month + usage
  • · Custom integrations & platform builds
  • · Custom reporting dashboards on demand
  • · Dedicated Customer Success Manager
  • · Everything in Growth Plan
  • · Priority white-glove onboarding
  • · SLA-backed uptime & support
Coverage
33 of 34 features97%
16 of 34 features47%
Unique strengths
  • Agent analytics
  • Behavior tracking
  • Business hours
  • Cart upsell
  • +14 more
  • Cart recovery
Chat
96%22/23
57%13/23
Automated responses
88%7/8
63%5/8
Customization
100%8/8
75%6/8
Real-time messaging
100%7/7
29%2/7
Upsell and cross-sell
100%11/11
27%3/11
Analytics
100%2/2
0%0/2
Customization
100%6/6
17%1/6
Offers and recommendations
100%3/3
67%2/3
18151onlybothonly
Brambles.aiChatzy AI34 features listed across both App Store listings

Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.

See every feature
Works with also listed by another
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How it sells itself

Brambles.ai adds an AI shopping assistant that helps customers discover your products, get answers, and guides them toward purchase. It learns your catalog, engages shoppers based on what they are viewing, and handles common questions, customer service, and order inquiries. Built-in virtual try-on and view-in-room let customers see products before buying.

Chatzy AI is an AI sales and support agent for your Shopify store, It helps shoppers find the right products, answers questions about shipping, returns, and policies, tracks orders, and proactively turns conversations into sales.

Key points
  • Virtual try-on and view-in-room to help shoppers visualize before buying
  • AI product discovery with real-time recommendations and add-to-cart actions
  • Handles customer questions, support requests, and order inquiries automatically
  • Upload FAQs and data, customize AI tone, behavior, and storefront branding
  • Answers product, shipping, returns and policy questions from your store content
  • Trains on your products, pages, blogs and policies, re-syncing when they change
  • Shoppers track orders in chat with their order number and email
  • Recovers abandoned checkouts, messaging only shoppers who opted in
Screenshots
Embedded AI shopping assistant that guides shoppers to buy
Customize AI tone, FAQs, knowledge, and storefront brandingProactive shopper engagement with connected support workflowsVirtual try-on and view-in-room shopping assistant
Chatzy AI setup page inside Shopify admin, agent connected
Enabling the Chatzy AI Widget app embed in the theme editorAgent listing store products and prices in the storefront chatAI agent answering a shopper question on a Shopify storefront

All the numbers

Every figure, side by side

A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.

Showing only the rows where the apps differ.

Adoption

MeasureBrambles.aiChatzy AI
Detected storesNot publishedNot published
Net store change, 28 days0estimated0estimated
Stores added, 28 daysNot enough dataNot enough data
Big-brand shareNot enough dataNot enough data
Top store categoriesNot publishedNot published
Top store countriesNot publishedNot published

Reviews

MeasureBrambles.aiChatzy AI
App Store ratingNot publishedNot published
App Store reviewsNot publishedNot published
New reviews, 28 daysNot enough dataNot enough data
Reviewers a year or more inNot enough dataNot enough data

Pricing

MeasureBrambles.aiChatzy AI
Free planYesNot listed
Lowest paid monthly plan$29/month(ahead)$49/month
Longest free trial14 daysNot listed
Plans listed43

Listing

MeasureBrambles.aiChatzy AI
Shopify category rank#715in Chat#432(ahead)in Chat
Shopify App ChartsNot on this week’s chartsNot on this week’s charts
Built for ShopifyNoNo
LaunchedMay 12, 2026Aug 19, 2026
Languages27English, Spanish, Czech1English
DeveloperBrambles.aiChatzy.ai

FAQ

Brambles.ai and Chatzy AI: common questions

Is Brambles.ai or Chatzy AI cheaper?
Only Brambles.ai lists a free plan. Paid plans start at $29/month for Brambles.ai and $49/month for Chatzy AI. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
What features does each app list that the other doesn’t?
Brambles.ai lists 18 the others don’t mention, such as Agent analytics, Behavior tracking, Business hours, Cart upsell. Chatzy AI lists 1 the others don’t mention, such as Cart recovery. A feature missing from a listing may still be supported; this compares what each App Store listing says.
Where does this comparison’s data come from?
Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026; estimated figures are labeled.

How Shoplist compares apps

Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.