BotSSP Sync vs Chatonbo AI Chatbot ‑ LiveChat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 6, 2026 for BotSSP Sync, Oct 14, 2026 for Chatonbo AI Chatbot.
The short answer
- Only Chatonbo AI Chatbot lists a free plan. Paid plans start at $49/month for BotSSP Sync and $19/month for Chatonbo AI Chatbot.
- Chatonbo AI Chatbot lists 12 features BotSSP Sync’s listing doesn’t mention, including Agent avatar, Business hours, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Start
- · 10,000,000 AI Tokens (~12,500 messages/m
- · 24/7 internal AI support assistant
- · AI Sales Agent (Web, WhatsApp, IG, FB)
- · Cross-selling recommendations, Live Chat
- · Real-time sync of catalog & stock levels
Profesional
- · 30,000,000 AI Tokens (37,500 mess/month)
- · Analytics Dashboard: top searched items
- · Branch geolocation & Priority Support
- · ChatGPT & Gemini models + Unlimited SKUs
- · Nightly auto-sync + up to 4 manual syncs
Enterprise
- · 100,000,000 AI Tokens (125,000 messages)
- · Dedicated Account Manager & WhatsApp SLA
- · Multiple AI Bots p/ department or branch
- · Turnkey assisted onboarding & custom RAG
- · Unlimited team operators & multi-depart
Free Plan
- · 1 AI Agent
- · Answers customers 24/7 in 50+ languages
- · Auto-trained on your store & products
- · Multi-language AI
- · Product Images in UI
- · Up to 100 conversations/month
Pro Plan
- · 2 AI Agents
- · 24/7 Sales Support
- · Add-to-Cart in Chat
- · Full Catalog Sync
- · Instant Intent Help
- · Multi-language AI
Business Plan
- · AI upsells & cross-sells
- · All in Pro Plan +
- · Full product catalog auto-sync
- · Priority support
- · Unlimited knowledge sources
- · Unlimited team members
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBotSSP Sync conecta tu tienda con nuestra plataforma de chat omnicanal. Al instalar la app, habilitas un widget inteligente 24/7 sin tocar código. Nuestro motor de IA analiza en tiempo real los productos que tus clientes ven y realiza cross-selling automático (venta cruzada) para aumentar tus ventas, manteniendo tu catálogo siempre sincronizado.
Chatonbo answers your shoppers from your own products, policies and pages, 24/7 and in 50+ languages. It recommends products with photo, price and Add to cart, answers "where is my order?" with live tracking from Shopify, validates discount codes and brings abandoned carts back to checkout. It captures leads with a summary and hands off to your team when it should.
- Cross-selling con IA: sugiere compras basadas en lo que mira tu cliente.
- Sincronización automática: tu catálogo e inventario siempre al día sin esfuerzo.
- Atención omnicanal 24/7: resuelve dudas y cierra ventas con nuestro chat.
- Product recommendations with images, prices, and add-to-cart buttons
- Automatic product catalog sync, your products are imported as chatbot knowledge
- Configurable discount codes offered to hesitant buyers or exit-intent visitors
- Browsing-aware — the chatbot knows what product page the customer is viewing
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Chatonbo AI Chatbot | |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Chatonbo AI Chatbot | |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 5 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Chatonbo AI Chatbot | |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $49/month | $19/month(ahead) |
| Longest free trial | 15 days | 30 days |
| Plans listed | 3 | 3 |
Listing
| Measure | Chatonbo AI Chatbot | |
|---|---|---|
| Shopify category rank | Not enough data | #88 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Sep 3, 2026 | May 21, 2026 |
| Languages | 2 | 1 |
| Developer | BotSSP | Chatonbo |
FAQ
BotSSP Sync and Chatonbo AI Chatbot: common questions
- Is BotSSP Sync or Chatonbo AI Chatbot cheaper?
- Only Chatonbo AI Chatbot lists a free plan. Paid plans start at $49/month for BotSSP Sync and $19/month for Chatonbo AI Chatbot. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BotSSP Sync lists 3 the others don’t mention, such as Live chat, Multi-language, Social media. Chatonbo AI Chatbot lists 12 the others don’t mention, such as Agent avatar, Business hours, Cart recovery, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 6, 2026 for BotSSP Sync, Oct 14, 2026 for Chatonbo AI Chatbot; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 6, 2026 for BotSSP Sync, Oct 14, 2026 for Chatonbo AI Chatbot. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.