BotSpace: AI Chat & Helpdesk vs Praqt CRM
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 4, 2026 for BotSpace, Nov 9, 2026 for Praqt CRM.
The short answer
- Only BotSpace lists a free plan.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 seat
- · Analytics
- · Broadcasts
- · Integrations
- · Shared inbox
- · Upto 5 workflows
Pro
- · 5 seats
- · AI agent
- · AI copilot
- · AI insights
- · AI moderator
- · Upto 10 workflows
Plano de teste
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureMost shoppers don’t buy on their first visit, leaving you with abandoned carts and unanswered questions. BotSpace’s AI agent turns these into sales by instantly answering questions on your site and Instagram, then following up via WhatsApp or automated Voice calls to recover carts. It also automates support tasks (order updates, returns, FAQs) so customers get 24/7 help without adding to your workload.
A Praqt ajuda sua marca a vender mais com IA, centralizando em uma única plataforma o atendimento no WhatsApp e Instagram, os pedidos e toda a comunicação com clientes. Acompanhe a jornada do cliente do carrinho abandonado ao pedido entregue, capture leads com inteligência (popups) e ative comunicações personalizadas com base em comportamento, navegação e intenção de compra para impulsionar recompra, retenção e…
- Sell using WhatsApp catalogs to boost sales.
- Send abandoned cart recovery notifications to customers WhatsApp number.
- Send automated order confirmations, shipment tracking, and more.
- Send cash on delivery order verification messages to reduce RTO.
- Orquestração de jornadas de marketing inteligentes
- Centralize WhatsApp, Instagram e pedidos em um só lugar
- Capture leads com pop-ups inteligentes
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BotSpace |  Praqt CRM |
|---|---|---|
| Detected stores | Not published | 3 |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Apparel & Accessories |
| Top store countries | Not published | Not published |
Reviews
| Measure | BotSpace | Praqt CRM |
|---|---|---|
| App Store rating | 4.8 ★ | Not published |
| App Store reviews | 90 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | 1% | Not enough data |
FAQ
BotSpace and Praqt CRM: common questions
- Is BotSpace or Praqt CRM cheaper?
- Only BotSpace lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 4, 2026 for BotSpace, Nov 9, 2026 for Praqt CRM; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 4, 2026 for BotSpace, Nov 9, 2026 for Praqt CRM. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.