BotSailor vs wa: WhatsApp Chat, WhatsApp AI
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Jul 18, 2026 for BotSailor, Nov 9, 2026 for wa.
The short answer
- wa lists 36 features BotSailor’s listing doesn’t mention, including Address validation, Behavior tracking, Cart recovery.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free
- · 1 WhatsApp abandoned cart reminder
- · Discount codes in WhatsApp reminders
- · Live chat help from the wava team
- · Shared wava number, billed per message
- · WhatsApp COD order confirmation
- · WhatsApp chat button on your store
Lite
- · 2 WhatsApp abandoned cart reminders
- · No wava fee per WhatsApp message
- · Send from your own WhatsApp number
- · WhatsApp AI agent: 100 replies a month
- · WhatsApp actions in Shopify Flow
- · WhatsApp back-in-stock alerts
Pro
- · 3 WhatsApp abandoned cart reminders
- · Buy extra WhatsApp AI reply packs
- · Everything in Lite, no wava fee
- · Klaviyo and Gorgias integrations
- · Send from your own WhatsApp number
- · WhatsApp AI agent: 500 replies a month
Ultimate
- · Buy extra WhatsApp AI reply packs
- · Everything in Pro
- · Follow-ups to hesitant WhatsApp shoppers
- · For Shopify Plus stores
- · Lost sales and why, in WhatsApp Results
- · WhatsApp AI agent: 2,000 replies a month
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBotSailor connects Shopify stores with WhatsApp to automate abandoned cart recovery, COD order verification, and order updates. Merchants can send reminders, verification messages, order confirmations, shipping updates, and delivery notifications using configurable templates.
wava connects your WhatsApp Business number to Shopify. WhatsApp abandoned cart reminders bring shoppers back with a discount code. Order and cash on delivery (COD) confirmations and shipping updates go out on WhatsApp automatically. A WhatsApp AI agent answers your customers day and night using your products, and hands the chat to your team inbox when needed.
- Recover abandoned carts with automated WhatsApp reminders.
- Verify cash-on-delivery orders through WhatsApp.
- Send order confirmations, shipping updates, and delivery notifications.
- Automated WhatsApp Recovery: Automatically send messages to customers
- Send automated messages to customers for promotions, order updates, and cart rec
- Customizable Messaging Templates: Personalize messages
- Personalize and automate your customer messages with ready-to-edit templates for
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BotSailor |  wa |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BotSailor | wa |
|---|---|---|
| App Store rating | Not published | 4.8 ★ |
| App Store reviews | Not published | 96 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 0% |
FAQ
BotSailor and wa: common questions
- What features does each app list that the other doesn’t?
- BotSailor lists 3 the others don’t mention, such as Automations, Custom notifications, Real-time notifications. wa lists 36 the others don’t mention, such as Address validation, Behavior tracking, Cart recovery, Conversion tracking. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Jul 18, 2026 for BotSailor, Nov 9, 2026 for wa; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Jul 18, 2026 for BotSailor, Nov 9, 2026 for wa. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.