BotSailor vs CK: WhatsApp Marketing & Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Jul 18, 2026 for BotSailor, Nov 6, 2026 for CK.
The short answer
- Only CK lists a free plan.
- CK lists 16 features BotSailor’s listing doesn’t mention, including Business hours, Cart recovery, Chat assignment.
Head to head
Momentum
New reviews each month
Review pace is the clearest public read on how fast an app is winning new merchants.
Free Forever
- · 100 Manual cart abandonment messages
- · Chat button for WhatsApp
- · No branding of ours
- · Reports
- · Share button for WhatsApp
- · Unlimited chats
VIP
- · Automated recovery messages
- · COD Confirmation messages
- · Free +
- · Order CRM
- · Order confirmation & shipping messages
- · Priority Support & Email alerts
Advanced
- · Automation using your number
- · Custom template messages
- · Marketing
- · Multiple automated abandoned messages
- · Team Inbox with 1000 incoming messages
- · VIP features+
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBotSailor connects Shopify stores with WhatsApp to automate abandoned cart recovery, COD order verification, and order updates. Merchants can send reminders, verification messages, order confirmations, shipping updates, and delivery notifications using configurable templates.
Send marketing messages for sales with the highest open rate via WhatsApp API. Send WhatsApp abandoned cart recovery messages through WhatsApp business automatically and increase your conversion rate. Sending WhatsApp order notifications and WhatsApp Shipping confirmation increase trust and many other WhatsApp automation. Verify COD orders before fulfilling the order.
- Recover abandoned carts with automated WhatsApp reminders.
- Verify cash-on-delivery orders through WhatsApp.
- Send order confirmations, shipping updates, and delivery notifications.
- Send automation, marketing & abandoned cart recovery via WhatsApp API
- WhatsApp button for chat and share with ability to customise and one click setup
- Connect your existing WhatsApp business app number
- Collect reviews from your Loox / Google / Judge.me / Trust reviews
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BotSailor |  CK |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BotSailor | CK |
|---|---|---|
| App Store rating | Not published | 5.0 ★ |
| App Store reviews | Not published | 304 |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | 17% |
FAQ
BotSailor and CK: common questions
- Is BotSailor or CK cheaper?
- Only CK lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BotSailor lists 4 the others don’t mention, such as Automations, Custom notifications, Personalized campaigns, Real-time notifications. CK lists 16 the others don’t mention, such as Business hours, Cart recovery, Chat assignment, Chat buttons. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Jul 18, 2026 for BotSailor, Nov 6, 2026 for CK; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Jul 18, 2026 for BotSailor, Nov 6, 2026 for CK. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.