BotPlus ‑ AI Sales & Support vs Nitro Pulse
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Oct 14, 2026 for BotPlus, Apr 1, 2026 for Nitro Pulse.
The short answer
- Only BotPlus lists a free plan.
- BotPlus lists 13 features Nitro Pulse’s listing doesn’t mention, including Agent avatar, AI chatbots, AI responses.
Head to head
Free
- · 1 uploaded knowledge file
- · 10 AI Conversation units per month
- · 5 cart follow-up prompts
- · 5 support cases per month
- · 5 visible contact records
- · Storefront AI chat widget
Starter
- · 100 historical CRM sync records
- · 250 cart follow-up prompts
- · 250 visible contact records
- · 300 AI Conversation units per month
- · 5 uploaded knowledge files
- · 50 support cases per month
Growth
- · 1,000 AI Conversation units per month
- · 1,000 cart follow-up prompts
- · 1,000 historical CRM sync records
- · 1,000 visible contact records
- · 20 uploaded knowledge files
- · 250 support cases per month
Scale
- · 1,000 support cases per month
- · 4,000 AI Conversation units per month
- · 5,000 cart follow-up prompts
- · 5,000 historical CRM sync records
- · 5,000 visible contact records
- · 50 uploaded knowledge files
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBotPlus adds an AI sales and support agent to your online store. It uses your products, collections, pages, and policies so customers can ask product, cart, shipping, return, and order questions in one chat. Merchants get an embedded dashboard, inbox, contact opportunities, cart follow-up prompts, verified order help, and optional Mailchimp or Klaviyo contact delivery.
Nitro Pulse is an AI-powered conversational layer for Shopify stores that helps bridge the gap between customer intent and action. It enables brands to assist shoppers in real time with product discovery, order status, coupons, and support queries through natural conversations.
- BotPlus adds an AI sales and support agent to your online store. It uses your pr
- Recommend products with catalog-aware matching and product cards.
- Capture Lead opportunities and cart follow-up requests.
- Manage support handoffs to human from an embedded merchant inbox.
- Identify and engage shoppers with real-time AI conversations based on intent.
- Resolve customer queries, product discovery, and order tracking.
- Switch seamlessly from AI to human agents with full conversation context.
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  BotPlus |  Nitro Pulse |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | BotPlus | Nitro Pulse |
|---|---|---|
| App Store rating | 5.0 ★ | Not published |
| App Store reviews | 1 | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | BotPlus | Nitro Pulse |
|---|---|---|
| Free plan | Yes | Not listed |
| Lowest paid monthly plan | $19/month | No monthly plan listed |
| Longest free trial | Not listed | Not listed |
| Plans listed | 4 | Not published |
Listing
| Measure | BotPlus | Nitro Pulse |
|---|---|---|
| Shopify category rank | #581 | #108 |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Aug 19, 2026 | Apr 1, 2026 |
| Languages | 1 | 1 |
| Developer | Techtik Studios | Nitro Commerce |
FAQ
BotPlus and Nitro Pulse: common questions
- Is BotPlus or Nitro Pulse cheaper?
- Only BotPlus lists a free plan. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- BotPlus lists 13 the others don’t mention, such as Agent avatar, AI chatbots, AI responses, Auto-reply. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Oct 14, 2026 for BotPlus, Apr 1, 2026 for Nitro Pulse; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Oct 14, 2026 for BotPlus, Apr 1, 2026 for Nitro Pulse. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.