Botik Assist ‑ Agent IA vs Wismo: AI Chatbot & Live Chat
Two Shopify apps, side by side: detected stores, momentum, reviews, plans, listed features and who runs each. Store counts as of Nov 3, 2026 for Botik Assist, Oct 23, 2026 for Wismo.
The short answer
- Only Wismo lists a free plan. Paid plans start at $46/month for Botik Assist and $19.90/month for Wismo.
- Botik Assist lists 9 features Wismo’s listing doesn’t mention, including Agent avatar, API, Chat flows.
Head to head
Essentiel
- · 1 boutique
- · 500 conversations / mois
- · FAQ produit intelligente
- · Réponses 24h/24, 7j/7
- · Toutes plateformes compatibles
- · Upsell automatique
Pro
- · 2 000 conversations / mois
- · Boutiques illimitées
- · Dashboard analytics
- · Réponses 24h/24, 7j/7
- · Sources de données multiple
Business
- · 6 000 conversations / mois
- · Account manager dédié
- · Boutiques illimitées
- · Dashboard analytics
- · Réponses 24h/24, 7j/7
- · SLA 99,9 % garanti
Free
- · 50 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Email support
- · Order tracking
Starter
- · 250 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Pro
- · 1,000 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Scale
- · 3,000 conversations/month
- · AI insights & analytics
- · AI-powered support
- · Custom FAQs
- · Order tracking
- · Priority support
Coverage counts what each App Store listing names. Every feature, checked off app by app, is in Shoplist.
See every featureBotik Assist répond aux questions des visiteurs à partir de vos contenus et de votre catalogue. Dans le widget, ils peuvent découvrir des produits et consulter les informations de commande accessibles à l’application. Personnalisez l’apparence et le comportement de l’assistant depuis le back-office, enrichissez ses sources et analysez les conversations pour comprendre les demandes.
Wismo adds an AI chat widget to your storefront that answers customer questions automatically. It looks up order status, checks product availability, explains policies, and handles inquiries. When the AI cannot resolve an issue, it creates a support ticket or hands off to live chat. All conversations are saved and analyzed, giving you insights into what customers ask about most.
- Réponses instantanées 24/7 aux questions fréquentes avec l'IA.
- Suivi des commandes et des livraisons,
- Widget 100% personnalisable pour s'adapter à votre marque.
- Installation simple et rapide sans aucune compétence en code.
- AI chat widget answers customer questions automatically on your storefront
- Looks up order status, product availability, and store policies instantly
- Creates support tickets when issues need human follow-up
- AI insights reveal customer behavior, common topics, and pain points
All the numbers
Every figure, side by side
A green dot marks the app ahead on a measured figure. Estimates, gaps and apps that leave no storefront trace never take the lead.
Adoption
| Measure |  Botik Assist |  Wismo |
|---|---|---|
| Detected stores | Not published | Not published |
| Net store change, 28 days | 0 | 0 |
| Stores added, 28 days | Not enough data | Not enough data |
| Big-brand share | Not enough data | Not enough data |
| Top store categories | Not published | Not published |
| Top store countries | Not published | Not published |
Reviews
| Measure | Botik Assist | Wismo |
|---|---|---|
| App Store rating | Not published | Not published |
| App Store reviews | Not published | Not published |
| New reviews, 28 days | Not enough data | Not enough data |
| Reviewers a year or more in | Not enough data | Not enough data |
Pricing
| Measure | Botik Assist | Wismo |
|---|---|---|
| Free plan | Not listed | Yes |
| Lowest paid monthly plan | $46/month | $19.90/month(ahead) |
| Longest free trial | 15 days | Not listed |
| Plans listed | 3 | 4 |
Listing
| Measure | Botik Assist | Wismo |
|---|---|---|
| Shopify category rank | #931 | #674(ahead) |
| Shopify App Charts | Not on this week’s charts | Not on this week’s charts |
| Built for Shopify | No | No |
| Launched | Jul 10, 2026 | Feb 23, 2026 |
| Languages | 2 | 1 |
| Developer | Botik | Matriks |
FAQ
Botik Assist and Wismo: common questions
- Is Botik Assist or Wismo cheaper?
- Only Wismo lists a free plan. Paid plans start at $46/month for Botik Assist and $19.90/month for Wismo. Shoplist compares base prices only between monthly plans in the same currency; usage charges and annual plans vary, so check each plan’s limits.
- What features does each app list that the other doesn’t?
- Botik Assist lists 9 the others don’t mention, such as Agent avatar, API, Chat flows, Chat window. Wismo lists 2 the others don’t mention, such as Live chat, Order updates. A feature missing from a listing may still be supported; this compares what each App Store listing says.
- Where does this comparison’s data come from?
- Shoplist crawls Shopify storefronts to detect which apps each store runs, and reads each app’s Shopify App Store listing for reviews, pricing, features and integrations. Store counts are as of Nov 3, 2026 for Botik Assist, Oct 23, 2026 for Wismo; estimated figures are labeled.
How Shoplist compares apps
Store counts come from Shoplist’s crawl of Shopify storefronts, which detects the apps each store runs; they are as of Nov 3, 2026 for Botik Assist, Oct 23, 2026 for Wismo. Reviews, ratings, plans, features and integrations come from each app’s Shopify App Store listing. 28-day figures are labeled when estimated, and a figure that is missing or estimated never decides who leads. Read the methodology.